Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.66

4.7 Rating 519 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

Visit Website

Phone:

0345 241 1242

Anonymous

Anonymous // 01/01/2019

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“Excellent friendly customer service, no long waits for answers to questions, speedy delivery and great products to choose from, highly recommend.”

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Posted 3 years ago

“Great Service from design advice to delivery. Great communication and great price !!”

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Posted 3 years ago

“Really impressed with Pole Design - a thorough, friendly, faultless service”

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Posted 3 years ago

“There was confusion over the delivery date, l was given the wrong information at first. The reply to my emails was very prompt and the delivery arrived on the day promised. It was very well packaged, and l am delighted with my order. Thank you.”

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Posted 3 years ago

“Very good range of poles on an easy to use website and most competitive pricing. Order was executed very promptly indeed and delivered during the week requested. Professional service and all good.”

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Posted 3 years ago

“Beautiful! Quick delivery and lovely pole - very happy.”

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Posted 3 years ago

“An extremely helpful and reliable company, with fast response to questions and assistance.”

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Posted 3 years ago

“This is a very solid pole mount as well as easy to fix to the wall with a depth adjustment.”

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Posted 3 years ago

“Very fast and efficient thank you”

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Posted 3 years ago

“Excellent service fantastic communication would definitely recommend Pole Design A1”

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Posted 3 years ago

“Very good price and delivery.”

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Posted 3 years ago

“I would highly recommend Pole Design - Karen is very helpful and friendly She was able to supply me with fabric I couldn’t get otherwise as it only sells to trade. Thanks again !”

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Posted 3 years ago

“Purchased a silent gliss metropole, much cheaper than elsewhere. Fast delivery and good communication. Thanks!!!”

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Posted 3 years ago

“Excellent service from Pole design. We had some queries which were answered and dealt with quickly and professionally.”

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Posted 3 years ago

“It took 5 weeks to come 20 miles and when I eventually received them they were not as god as I thought they would be so I asked for a refund. I was then informed that out of the £61.51 I paid, £25 would be taken out for delivery and re-stocking, plus I would have to pay for the return. NOT A HAPPY BUNNY”

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Posted 3 years ago

We informed you on order that the goods were out of stock and they were delivered as soon as back in stock. As per our terms and conditions we cannot cover returns costs.

Posted 3 years ago

“I contacted Pole Design regarding a problem with fitting new curtains with different headings to the previous ones which meant that I required more gliders. Although the Pole was over 10 years old they were able to assist. Signed satisfied customer”

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Posted 3 years ago

“Fantastic service, and quick delivery to Europe... ( approx 9 days from dispatch confirmation ) Poles arrived in perfect condition and very pleased with quality ...”

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Posted 3 years ago

“Quick and efficient service”

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Posted 3 years ago

“We had a minor issue with a missing item, I contacted Pole Design who immediately sent the part free of charge via a courier. You can't ask for a better backup service than that. Just excellent. Thank you”

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Posted 3 years ago

“Very efficient and responsive service. Would definitely recommend.”

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Posted 3 years ago

Pole Design is rated 4.7 based on 519 reviews