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Pole Design Reviews

4.7 Rating 523 Reviews
92 %
of reviewers recommend Pole Design
4.7
Based on 523 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Pole Design Reviews

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

Visit Website

Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024
Helen
Pole Design 5 star review on 1st October 2023
Graham
Pole Design 5 star review on 1st October 2023
Graham
Pole Design 5 star review on 18th July 2022
Alex
Pole Design 5 star review on 13th July 2022
Colin Blake
Pole Design 5 star review on 13th July 2022
Colin Blake
Pole Design 5 star review on 6th July 2022
Rodney
35
Anonymous
Anonymous  // 01/01/2019
Excellent service, very professional and would recommend!!
Helpful Report
Posted 3 years ago
I had 2 curtain tracks designed for bay windows. I supplied my measurements and the tracks were a perfect fit.
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Posted 3 years ago
Fantastic service with a short leadtime project - would thoroughly recommend.
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Posted 3 years ago
Great customer service, fast order turn around, fast courier service and best price. Third SoHo pole purchased and will buy remaining three poles from apple Design
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Posted 3 years ago
Excellent friendly customer service, no long waits for answers to questions, speedy delivery and great products to choose from, highly recommend.
Helpful Report
Posted 3 years ago
Great Service from design advice to delivery. Great communication and great price !!
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Posted 3 years ago
Really impressed with Pole Design - a thorough, friendly, faultless service
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Posted 3 years ago
There was confusion over the delivery date, l was given the wrong information at first. The reply to my emails was very prompt and the delivery arrived on the day promised. It was very well packaged, and l am delighted with my order. Thank you.
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Posted 3 years ago
Very good range of poles on an easy to use website and most competitive pricing. Order was executed very promptly indeed and delivered during the week requested. Professional service and all good.
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Posted 3 years ago
Beautiful! Quick delivery and lovely pole - very happy.
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Posted 3 years ago
An extremely helpful and reliable company, with fast response to questions and assistance.
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Posted 3 years ago
This is a very solid pole mount as well as easy to fix to the wall with a depth adjustment.
Helpful Report
Posted 3 years ago
Very fast and efficient thank you
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Posted 3 years ago
Excellent service fantastic communication would definitely recommend Pole Design A1
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Posted 3 years ago
Very good price and delivery.
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Posted 3 years ago
I would highly recommend Pole Design - Karen is very helpful and friendly She was able to supply me with fabric I couldn’t get otherwise as it only sells to trade. Thanks again !
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Posted 3 years ago
Purchased a silent gliss metropole, much cheaper than elsewhere. Fast delivery and good communication. Thanks!!!
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Posted 3 years ago
Excellent service from Pole design. We had some queries which were answered and dealt with quickly and professionally.
Helpful Report
Posted 3 years ago
It took 5 weeks to come 20 miles and when I eventually received them they were not as god as I thought they would be so I asked for a refund. I was then informed that out of the £61.51 I paid, £25 would be taken out for delivery and re-stocking, plus I would have to pay for the return. NOT A HAPPY BUNNY
Helpful Report
Posted 3 years ago
We informed you on order that the goods were out of stock and they were delivered as soon as back in stock. As per our terms and conditions we cannot cover returns costs.
Posted 3 years ago
I contacted Pole Design regarding a problem with fitting new curtains with different headings to the previous ones which meant that I required more gliders. Although the Pole was over 10 years old they were able to assist. Signed satisfied customer
Helpful Report
Posted 3 years ago
Pole Design is rated 4.7 based on 523 reviews