Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.65

4.7 Rating 523 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

Visit Website

Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a curtain pole with a finial to match one I already had, which was actually discontinued. Pole Design managed to get it and then, when the manufacturer sent the pole with brackets that were too long (which would have stuck out like a sore thumb next to the original), Pole Design managed to get replacement brackets to me the day after I emailed them about it. Very, very impressed with this company.”

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Posted 5 years ago

“It arrived very well packed and was soon in position. It looks very smart. Didn't wait too long for delivery from when I ordered it.”

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Posted 5 years ago

“I ordered a 5m long curtain pole and it arrived on time and as advertised. The packaging kept what was a very long metal pole very safe. Can't ask for more.”

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Posted 5 years ago

“Exactly what I needed, very quick delivery”

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Posted 5 years ago

“The curtain pulls are great. The option of shorter ones would be good too. The packaging let them down though. The items were taped to a piece of wood which weighed 265g. So long as the pulls had been wrapped in a few layers of bubble wrap they’d have been fine. They can’t bend or snap. A piece of plastic pipe would be better if they needed to be sure of no damage.”

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Posted 5 years ago

“Exactly as advertised, excellent”

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Posted 5 years ago

“Clear website. Fast shipping. Great packaging. Very good quality items. Everything you would want.”

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Posted 5 years ago

“Very helpful in talking through ones requirements, competitive with final quotation. Would not hesitate to use them in the future.”

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Posted 5 years ago

“Pole design had exactly what I needed for dormer windows. Delivery was quick”

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Posted 5 years ago

“These poles fit perfect to any 3 panel bay window. The instructions are easy to follow. Really happy with these & especially the price.”

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Posted 5 years ago

“Excellent customer service. Item arrived when expected. Would recommend.”

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Posted 5 years ago

“Brilliant website and service. I originally tried to order from a well known store. The partner made a mess of it and after an hour ordered the wrong items. I went home and ordered directly quickly and easily. Delivery and packaging was excellent . Recommended.”

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Posted 5 years ago

Thank you for your review. Wave tracks and curtains are our speciality.

Posted 5 years ago

“excellent service, very quick delivery, kept fully up to date with order”

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Posted 5 years ago

“Order received and all as required. Thank you”

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Posted 5 years ago

“Speedy Delivery”

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Posted 5 years ago

“Strong, simple, easy to use”

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Posted 5 years ago

“Good price thanks”

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Posted 5 years ago

“.”

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Posted 5 years ago

“The quality of the curtain pole is fantastic and the service and delivery matched it. Many thanks”

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Posted 5 years ago

“Straightforward online ordering. Very fast delivery. A faulty part replaced with no quibble. All round excellent customer service.”

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Posted 5 years ago

Pole Design is rated 4.7 based on 523 reviews