Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.65

4.7 Rating 523 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

Visit Website

Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product but very expensive delivery - for a product that cost £2.51 to purchase I was charges £7.46 delivery. Won’t use again.”

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Posted 6 years ago

Our delivery charges are clearly stated on the website prior to purchase and the item was dispatched on a signed for courier service. The customer had asked for a free metre sample of the tape which we were not able to provide. This is a grievance complaint nothing more.

Posted 6 years ago

“Poor communication late delivery”

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Posted 6 years ago

The goods were ordered late afternoon on a Friday. The customer was advised of a 3/4 working day lead time. Dispatch with tracking emailed in advanced for delivery on the following Monday. We apologise for the 1 extra day in getting the goods to you but we were responsive at all times. We do not accept your comments as a valid complaint. Lead times are estimated,

Posted 6 years ago

“Great service and unique high quality products, perfect :-)”

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Posted 6 years ago

“Easy to order. Rapid response to question via email. Good tracking. Speedy delivery. Quality product. Very happy.”

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Posted 6 years ago

“I gave specific requirements for a hinged curtain pole to take the weight of a William Morris heavy tapestry door curtain. It needed to suit our beamed, 16th century cottage. A very prompt reply with suggestion of suitable pole & choice of finial. I placed my order by phone (no computer where I live) & standard delivery was made in a couple of days. An excellent result. Totally impressed and satisfied customer.”

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Posted 6 years ago

“Good price, quick delivery”

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Posted 6 years ago

“I loved the curtain pole when it came. It was as I expected. I can’t wait for it to be fitted and hang my curtains to see the whole effect. Thank you”

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Posted 6 years ago

Thank you for your review. Acanthus vintage poles are truly unique and the French brackets will make it even more special.

Posted 6 years ago

“Excellent service, professional advice and costs kept within budget. I would highly recommend.”

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Posted 6 years ago

“A really lucky find . Poles are perfect and arrived very quickly . Will be returning for more . Thank you for excellent service .”

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Posted 6 years ago

“Good quality and prompt delivery”

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Posted 6 years ago

“Good product well wrapped and swiftly delivered”

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Posted 6 years ago

“Arrived within timeframe, good quality easy to put up”

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Posted 6 years ago

“Prompt delivery”

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Posted 6 years ago

“Good quality product, well wrapped to protect during delivery”

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Posted 6 years ago

“Managed to supply an item in a very short deadline.”

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Posted 6 years ago

“Good product, great communication and excellent service. Thank you very much!”

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Posted 6 years ago

Thank you for your kind comments. It’s great to see our products being appreciated as far away as Czechoslovakia.

Posted 6 years ago

“Product (Silent Gliss 3900 Curtain Track) was supplied in good order, on time and as specified.”

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Posted 6 years ago

“Quick hassle free delivery and very pleased with quality of product.”

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Posted 6 years ago

“Responded immediately to my request. Correctly identified required part from photograph. Despatched immediately upon payment. Excellent service.”

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Posted 6 years ago

“Order arrived on time and high quality curtain pole”

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Posted 6 years ago

Pole Design is rated 4.7 based on 523 reviews