Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.66

4.7 Rating 519 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

Visit Website

Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

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“Very good service.”

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Posted 5 years ago

“Easy to fix and Karen gave us lots of suggestions for curtain fabrics.”

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Posted 5 years ago

“Very good quality of the product and good customer service. Thank you.”

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Posted 5 years ago

“Brilliant service and very quick delivery. I had been trying to find matching items to existing poles and Poles direct helped me and had exactly what I needed. My items arrived in a couple of days and the quality is perfect. Thank you so much”

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Posted 5 years ago

“Easy to navigate order and promptly delivered. Thanks very much!”

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Posted 5 years ago

“Would have been better if they had arrived at the time advised.”

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Posted 5 years ago

We are sorry the items were not delivered on Friday. This was due to high demand over the Festive Period. Glad to see Tuffnells have now caught up and they were delivered on Monday,

Posted 5 years ago

“Pole delivered on time looks fantastic and very easy to put up. Full marks to pole design.”

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Posted 6 years ago

“I’ve just Pole Design on and off over the past 7 years and they have always been very efficient. I have found that you do not have to wait to long with a really good delivery service and competitive prices.”

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Posted 6 years ago

“It was exactly the item I wanted. It was delivered well within the stated time of delivery. I am very pleased with the product and service received from Pole Design.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“The poles we purchased were of very high quality and a fraction of the price a local store had quoted. Delivery was extremely quick.”

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Posted 6 years ago

“Good quality experience- product and service”

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Posted 6 years ago

“Pleased with poles Work well . Here very quickly”

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Posted 6 years ago

“Super service”

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Posted 6 years ago

“Karen was so helpful to me, querying my online order when it didn't seem to be right and redirecting me to the correct product from the one that I had ordered in error. The order arrived promptly and well packed (although the three separate packages seemed generous for relatively small contents!) I would happily shop with Pole Design again and recommend them to others.”

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Posted 6 years ago

“Excellent service. Have bought many curtain poles from Pole Design and always had excellent service. Delivery is fast and I always have confidence that I have all the pieces necessary. Would highly recommend.”

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Posted 6 years ago

“Very good quality. Excellent!”

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Posted 6 years ago

“Well packaged and good quality”

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Posted 6 years ago

“Very good service from this company.”

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Posted 6 years ago

“I have already contacted you by email. The poles are totally unsatisfactory for the job and would break if we tried to use them. The colour though called Bronze IS SILVER. We would like a refund and a return address for the poles. Kathy Harvey”

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Posted 6 years ago

We are sorry you feel the need to post this negative review less than 24 working hours after you contacted us. We will of course accept a return and refund. Regarding the colour we recommend ordering a sample if unsure. We will be in touch in due course.

Posted 6 years ago

Pole Design is rated 4.7 based on 519 reviews