Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.66

4.7 Rating 515 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

Visit Website

Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great company...had th exact poles we wanted in stock. The website is simple to negotiate and the purchase was straightforward. The poles arrived within 48 hours , well packed and beautiful. Thank you.”

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Posted 3 years ago

“Excellent customer service. The advise we received, the ordering process, and delivery were all first class.”

Pole Design 5 star review on 28th February 2021

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Posted 3 years ago

Thank you for your review. The Silent Gliss 6840 is our best selling Wave track. Now available in Matt White

Posted 3 years ago

“Thorough product description and pictures. Excellent delivery time. Product very well packaged although not with recycled or recyclable packaging.”

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Posted 3 years ago

“Brackets which I ordered arrived very quickly and very good quality. Really pleased”

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Posted 3 years ago

“Hi Karen, Just wanted to say a big thank you and show you the curtains. I had them put up yesterday and couldn’t be happier with the end result so big thanks for taking care of all the details, they fit perfectly thanks to your attention to detail. 60mm space between the hooks was spot on for the wave to fit in the shallow 70mm window recess depth we had. The quality of the fabric is excellent and the ideal match for our decor. Thanks for your fast and clear communication throughout all my many questions as ordering this with no clue about curtains it was very reassuring knowing I was in the hands of a total pro! Cheers Alex”

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Posted 3 years ago

“Excellent service from Pole Design”

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Posted 3 years ago

“Delays with delivery due to supplier issues, but communicated quickly. Very pleased with the curtain track, which operates smoothly and has a great low profile.”

Pole Design 5 star review on 16th February 2021

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Posted 3 years ago

The Silent Gliss 6010 is a great alternative to the 6840 as it neatly blends with the ceiling and has a height of only 16mm

Posted 3 years ago

“Sturdy construction. Easy to fit. Should last years. Worth the extra money over cheaper flimsy designs.”

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Posted 3 years ago

“Excellent speedy service”

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Posted 3 years ago

“Excellent choice of products. Given 4 stars as stock availability was an issue and I waited 3 weeks for delivery.”

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Posted 3 years ago

“Good quality goods & fast delivery.”

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Posted 3 years ago

“Beautiful product of excellent quality. So thrilled I bought another one shortly afterwards. Exactly what we have been searching for. Delivered exactly when they said it would arrive. Can highly recommend.”

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Posted 3 years ago

“Goods were exactly what I was after and delivery was really quick.”

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Posted 3 years ago

“Great service, track looks fantastic but a bit on the pricey side”

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Posted 3 years ago

“Good price. Product as described. Well packaged and delivered promptly. Would use again.”

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Posted 3 years ago

“Pole arrived quickly and in secure packaging. It was easy to install and looks fab with my prewashed linen curtains.”

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Posted 3 years ago

“Beautiful, quality products and helpful customer service. One of the curtain pole brackets was broken but I received a replacement within days.”

Pole Design 5 star review on 4th February 2021

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Posted 3 years ago

Thanks for your review, this rustic metal pole looks great in a cottage with lower ceilings

Posted 3 years ago

“The pole was perfect and extremely reasonably priced. There was a slight problem with two brackets which was dealt by return of post. Customer service was friendly and efficient. I would definitely order from them again.”

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Posted 3 years ago

“Great service and price on the Swish Soho pole. Just a note that the jazz pole is not a bright black it is more of a dark than grey black, brass fitting are great quality”

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Posted 3 years ago

“Overall a positive experience. Good quality items at a good price. Good communication keeping me informed. The only room for improvement would be the ability to track my delivery.”

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Posted 3 years ago

Thank you for your review, unfortunately this specific Manufacturer does not provide us with tracking but this is something we will pursue for the future.

Posted 3 years ago

Pole Design is rated 4.7 based on 515 reviews