Pod Point Limited Reviews

Name: Pod Point Limited
Address: Discovery House, 28 – 42 Banner Street, London
Rating: 4.62

4.6 Rating 40,103 Reviews

90 %

of reviewers recommend Pod Point Limited

Company Reviews

Metrics

Info

4.6

Based on 40,103 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 1 month ago

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Posted 1 month ago

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Posted 1 month ago

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Posted 1 month ago

“Having bought a jaguar from a main dealer which came with a 'free charger' i was expecting a quick simple charger install. Unfortunately my house isnt a small new build but a larger victorian property. After weeks of photos and plans submitted i was told i needed cables underfloor. Podpoint engineers dont do any wiring that involves lofts , underfloor etc so i had to employ a electrician to run cables which took more time and expense. The whole thing became a bit of a marathon and a pain in the butt. What is the point of a EV charger install company if they only do 1 part of a job? If the charger wasnt part of a package i wouldnt have bothered. if you dont have a new property be ready for a bit of hassle and more costs.”

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Posted 1 month ago

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Posted 1 month ago

“Pod point charger has stopped working. Finally got an appointment for an engineer to visit… in 17 days time. Dreadful sarcastic customer support when I finally got through to a human. Thanks for the tip to use public chargers buddy except there’s only 4 in town and I’d have to push the car there to use them. Awful. Avoid this dreadful company.”

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Posted 1 month ago

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Posted 2 months ago

“Mrs JULIANA PHIL is the trade consultant and recovery agent you can recommend if you are having problems with any broker. SHe helped me recover the total of $244,201 I had lost to four different fraudulent brokers and gave me deeper insights into trading. You can reach her at mail: juliana phil 232 at gmail com”

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Posted 2 months ago

“Device and installing was great, it's the app that is problematic. Got a new phone and Pod Points two step verification just does not work. No customer support just generic faqs. Device still works at home guess I just won't be able to use their public network, there loss not mine.”

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Posted 3 months ago

“Yes good initially but when it went wrong not very helpful as wanted £190 call out plus parts to rectify fault. They went on to say that I should have taken out their extended warranty. Lost faith in company and looked on call out fee as good money chasing bad so bought a Zappi Charger”

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Posted 3 months ago

“Excellent enthusiastic installed the Pod point and ran the cables exactly where I wanted them to be.”

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Posted 4 months ago

“Hi, the installation was great last year, however, the unit will no longer charge my car and one of the components in the distribution box is making a banging noise (it's a part with a red light on and a green light on. THey are now flicking between red and green. Would you be able to let me know what I need to do from here... I apologise for using this as a way to get in touch but I can't find any other way.. Steve Allmark 07730 190978 - my address is 111, Dimsdale View West, Bradwell, Newcastle under Lyme, ST5 8EL”

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Posted 4 months ago

“The installer arrived on time and was very cauteous. Explained what he was going to do and addressed every concerns I had. Finshed on time. Showed and explained the features of the equiment to me.”

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Posted 4 months ago

“Well done. Prompt service, charger was fitted a week after date was organised. Good standard of workmanship from the installer too.”

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Posted 4 months ago

“The installer Mark was superb! A credit to the company. Professional, friendly, clear and concise with information/communication. Seamless from start to finish. Overall a great experience from start to finish.”

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Posted 4 months ago

“It was a relief to have it at home”

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Posted 4 months ago

Pod Point Limited is rated 4.6 based on 40,103 reviews