Pod Point Limited Reviews

Name: Pod Point Limited
Address: Discovery House, 28 – 42 Banner Street, London
Rating: 4.62

4.6 Rating 40,081 Reviews

91 %

of reviewers recommend Pod Point Limited

Company Reviews

Metrics

Info

4.6

Based on 40,081 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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Pod Point Limited 5 star review on 4th September 2024

Anonymous

Pod Point Limited 5 star review on 24th August 2024

Ray Freeman

1349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, professional friendly installation.”

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Posted 2 months ago

“Great serivce, Easy organisation for installation which also went smoothly”

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Posted 2 months ago

“Good clean quick installation”

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Posted 2 months ago

“Good communications throughout the process. Installer was friendly and helpful.”

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Posted 2 months ago

“PodPoint installer turned up on time, was very easy to deal with and provided a neat installation. However I was advised that my earth loop impedance was too high and so the system could not be fully commissioned. I was advised to speak with UK Power Networks. However UKPN requires a test certificate to verify the findings, but the installer said that PodPoint is unable to supply this certificate. I now must pay for a separate electrician to re-test the system before I can get UKPN on site to also test the system!”

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Posted 2 months ago

“Really good service all the way through the process from Pod Point. Really happy!”

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Posted 2 months ago

“Very pleasant young man, fast and efficient”

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Posted 2 months ago

“The installer Tom and Darren turned up on time and with all the correct tools and equipment. They were both incredibly professional and did not hurry their work. They were incredibly dilligent and explained everything as they went along. I have nothing but praise for them.”

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Posted 2 months ago

“Nick was extremely friendly, helpful and efficient.”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“INSTALLER WAS VERY PROFESSIONAL AND POLITE.”

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Posted 2 months ago

“The preliminary process seems a waste of my time as I provided a whole load of videos, pictures, drawings and measurements and agreed mounting point on the front of the house and understood there wasn't enough room in my meter box so there would be some additional equipment in the garage which was OK. Installer arrived today and instantly said it can't go where I wanted it as he couldn't get to the left hand side to fit some screws and so have had to have it down the side corridor to the house where I really didn't want it and there was loads of room in the meter box so that wasn't an issue so he could fit everything in there. As I say the initial process seems pointless as whoever reviewed all the info I was asked to provide didn't seem to understand the real world installation process and limitations. Had I known all this I would probably have gone with another provider who doesn't need access to screws down the left hand side of their unit so could have fitted it where I wanted it. As it is I'm stuck with an inconvenient placed podpoint. Disappointed.”

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Posted 2 months ago

“Very polite and quick to let us know that he had everything he needed. Really efficient and helpful demonstration at the end if the installation. Thankyou.”

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Posted 2 months ago

“Dennis was very meticulous and took pride in his work. I was very impressed with the pod. He showed me how to use it as welll. Ray Freeman”

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Posted 2 months ago

“Installation was quick and neatly done. Installer was polite, friendly and definitely knew what he was doing . I was lucky to get booked in 24hours after payment”

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Posted 2 months ago

“Absolutely fantastic! Really simple and easy, Nick explained everything perfectly.”

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Posted 2 months ago

“Ian the engineer was a top bloke. Turned up 10 mins early, very professional and friendly. Thank you for a great servcie!”

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Posted 2 months ago

“Needed to make some changes to the order a day before installation and was advised and helped with doing this by the Pod Point office team. Installer was knowledgable and ensured the installation was installed professionally and tidy. Very friendly installer.”

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Posted 3 months ago

“excellent throughout”

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Posted 3 months ago

“Polite and professional”

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Posted 3 months ago

Pod Point Limited is rated 4.6 based on 40,081 reviews