Pod Point Limited Reviews

Name: Pod Point Limited
Address: Discovery House, 28 – 42 Banner Street, London
Rating: 4.62

4.6 Rating 36,116 Reviews

100 %

of reviewers recommend Pod Point Limited

Company Reviews

Metrics

Info

4.6

Based on 36,116 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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Pod Point Limited 5 star review on 4th September 2024

Anonymous

Pod Point Limited 5 star review on 24th August 2024

Ray Freeman

1349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 2 months ago

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Posted 3 months ago

“The pod point solo 3 charger is best avoided if you are one of the ~10% of men who have colourblindness. The status LED is small and changes between red, yellow, green and blue. Only the blue light will be clearly indistinguishable without additional technology. Needless to say 95% of the reviews on here are by people who are oblivious to this problem. Hopefully Podpoint will do better with their next model.”

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Posted 3 months ago

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Posted 3 months ago

“A syndicate of scammers. I promised to tell people about my experience getting my money back from this dishonest company. I thought I would never fall for the manipulation of such con artists, but I did. After weeks of living a miserable life, I called lilo grace 75 @ 𝘨𝘮𝘢𝘪𝘭 . 𝘤𝘰𝘮 𝘞hatsApp: +1__(615)__414__(15)__62 to get my money back from the scammer because I had no means to withdraw the roughly 99,620 USDT I had put to their fake trading account in my name. They assisted me in recovering my stolen valuables, just as in a dream. I assume that someone would find this information useful because the scammers will stop at nothing to irritate you.”

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Posted 3 months ago

“Having bought a jaguar from a main dealer which came with a 'free charger' i was expecting a quick simple charger install. Unfortunately my house isnt a small new build but a larger victorian property. After weeks of photos and plans submitted i was told i needed cables underfloor. Podpoint engineers dont do any wiring that involves lofts , underfloor etc so i had to employ a electrician to run cables which took more time and expense. The whole thing became a bit of a marathon and a pain in the butt. What is the point of a EV charger install company if they only do 1 part of a job? If the charger wasnt part of a package i wouldnt have bothered. if you dont have a new property be ready for a bit of hassle and more costs.”

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Posted 3 months ago

“Pod point charger has stopped working. Finally got an appointment for an engineer to visit… in 17 days time. Dreadful sarcastic customer support when I finally got through to a human. Thanks for the tip to use public chargers buddy except there’s only 4 in town and I’d have to push the car there to use them. Awful. Avoid this dreadful company.”

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Posted 4 months ago

“Device and installing was great, it's the app that is problematic. Got a new phone and Pod Points two step verification just does not work. No customer support just generic faqs. Device still works at home guess I just won't be able to use their public network, there loss not mine.”

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Posted 5 months ago

“Yes good initially but when it went wrong not very helpful as wanted £190 call out plus parts to rectify fault. They went on to say that I should have taken out their extended warranty. Lost faith in company and looked on call out fee as good money chasing bad so bought a Zappi Charger”

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Posted 6 months ago

“Excellent enthusiastic installed the Pod point and ran the cables exactly where I wanted them to be.”

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Posted 6 months ago

“Hi, the installation was great last year, however, the unit will no longer charge my car and one of the components in the distribution box is making a banging noise (it's a part with a red light on and a green light on. THey are now flicking between red and green. Would you be able to let me know what I need to do from here... I apologise for using this as a way to get in touch but I can't find any other way.. Steve Allmark 07730 190978 - my address is 111, Dimsdale View West, Bradwell, Newcastle under Lyme, ST5 8EL”

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Posted 6 months ago

“The installer arrived on time and was very cauteous. Explained what he was going to do and addressed every concerns I had. Finshed on time. Showed and explained the features of the equiment to me.”

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Posted 6 months ago

“Well done. Prompt service, charger was fitted a week after date was organised. Good standard of workmanship from the installer too.”

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Posted 6 months ago

“The installer Mark was superb! A credit to the company. Professional, friendly, clear and concise with information/communication. Seamless from start to finish. Overall a great experience from start to finish.”

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Posted 6 months ago

“It was a relief to have it at home”

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Posted 6 months ago

“Very quick and professional job, with a know;edgable engineer who ran us through the Pod's features and capabilities.”

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Posted 6 months ago

“Perfect company for wasting your time. Support over phone almost not exist spent 49 min waiting for somone to pick the phone. Installer pop up today and said he was pushed by pod point for this installation and he is not ready because fuse board need small upgrade (I have sent plenty pictures of fuseboard and meter board) So If you are happy to book day off waiting for installer and he will refuse installation- this is perfect company”

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Posted 6 months ago

“Nick is a total gent.”

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Posted 6 months ago

“Great installation and product”

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Posted 6 months ago

Pod Point Limited is rated 4.6 based on 36,116 reviews