Pod Point Limited Reviews

Name: Pod Point Limited
Address: Discovery House, 28 – 42 Banner Street, London
Rating: 4.62

4.6 Rating 40,081 Reviews

91 %

of reviewers recommend Pod Point Limited

Company Reviews

Metrics

Info

4.6

Based on 40,081 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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Pod Point Limited 5 star review on 4th September 2024

Anonymous

Pod Point Limited 5 star review on 24th August 2024

Ray Freeman

1349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engineer did a fantastic job.Would highly recommend”

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Posted 3 months ago

“I ordered the pod with ease luckily for me someone cancelled and I got it installed within 24 hours great service staff was very good calm and explained all perfectly for better understanding. Thank you for all”

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Posted 3 months ago

“Very easy and straight forward from ordering on line, taking pictures, paying and receiving an installation day. Fitter phoned and was able to finish the job before the time slot which was great for us. Great knowledge from the fitter, cleaned up after himself and explained everything to us. Thank you. Would definatly recommend”

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Posted 3 months ago

“It was good and straight forward. Craig was on time, friendly and professional.”

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Posted 3 months ago

“I’ve only given three stars because the point of contact dealing with my application was worse than useless. Never responded to emails and was never in the office when I rang. Twice he sent one engineer to do a two man job, despite the initial survey telling him it needed two engineers. Luckily the engineers were great and installation went smoothly, or this would have been a worse review. Let’s see how we get on with charging the car now…..”

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Posted 3 months ago

“Mark was very knowledgeable and super friendly. Would highly reccomend his services to everyone”

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Posted 3 months ago

“The whole team was amazing. They were efficient with their time and were respectful to my home.”

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Posted 3 months ago

“Installation faultless all cleaned up with clear instructions on use and set up on the app everything was spot on”

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Posted 3 months ago

“Whilst the lead in time for installation was slightly longer than we hoped the service we received online was fantastic. The at home survey and installation process was fantastic. I would like to pass on our thanks to engineer Craig (West Mids) for his professional and friendly service.”

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Posted 3 months ago

“Very efficient process in terms of bookings and also good flexibility when I needed to change the date. The engineering who installed it was very helpful and friendly - many thanks for great level of service.”

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Posted 3 months ago

“Great job, lovely guy Craig took care of everything.”

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Posted 3 months ago

“Darren turned up on time was courteous efficient and helped us set up App”

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Posted 3 months ago

“Couldn't have been better”

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Posted 3 months ago

“Completed within a week of order.”

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Posted 3 months ago

“Easy install and the installer was very knowledgeable and helpful!”

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Posted 3 months ago

“Very neat install, Eddy explained everything he was going to do thoroughly and was very polite and considerate. Everything installed to a high standard. and kindly gave me an eta before attending.”

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Posted 3 months ago

“Matt was a great help fitting the charger. Very knowledgable and did a great job.”

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Posted 3 months ago

“After the shambolic services received from Northern powergrid who dug up the street for absolutely no reason and didnt communcate what was happening when I have to say that I was dreading the visit for the installation from Pod point but I was pleasantly surprised. The installation was something of a challenge I believe but the engineer was prompt, polite, communicated well and went through things with hme when it was all done. Overall made the bad memories from Northerngrid fade away! thank you :)”

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Posted 3 months ago

“Installation was first rate conducted by a friendly, professional engineer. He was informative and did a very neat job. Happy to recommend.”

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Posted 3 months ago

“Really easy service and friendly people”

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Posted 3 months ago

Pod Point Limited is rated 4.6 based on 40,081 reviews