Pod Point Limited Reviews

Name: Pod Point Limited
Address: Discovery House, 28 – 42 Banner Street, London
Rating: 4.62

4.6 Rating 40,115 Reviews

90 %

of reviewers recommend Pod Point Limited

Company Reviews

Metrics

Info

4.6

Based on 40,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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Pod Point Limited 5 star review on 4th September 2024

Anonymous

Pod Point Limited 5 star review on 24th August 2024

Ray Freeman

1349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes good initially but when it went wrong not very helpful as wanted £190 call out plus parts to rectify fault. They went on to say that I should have taken out their extended warranty. Lost faith in company and looked on call out fee as good money chasing bad so bought a Zappi Charger”

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Posted 4 months ago

“Excellent enthusiastic installed the Pod point and ran the cables exactly where I wanted them to be.”

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Posted 5 months ago

“Hi, the installation was great last year, however, the unit will no longer charge my car and one of the components in the distribution box is making a banging noise (it's a part with a red light on and a green light on. THey are now flicking between red and green. Would you be able to let me know what I need to do from here... I apologise for using this as a way to get in touch but I can't find any other way.. Steve Allmark 07730 190978 - my address is 111, Dimsdale View West, Bradwell, Newcastle under Lyme, ST5 8EL”

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Posted 5 months ago

“The installer arrived on time and was very cauteous. Explained what he was going to do and addressed every concerns I had. Finshed on time. Showed and explained the features of the equiment to me.”

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Posted 5 months ago

“Well done. Prompt service, charger was fitted a week after date was organised. Good standard of workmanship from the installer too.”

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Posted 5 months ago

“The installer Mark was superb! A credit to the company. Professional, friendly, clear and concise with information/communication. Seamless from start to finish. Overall a great experience from start to finish.”

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Posted 5 months ago

“It was a relief to have it at home”

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Posted 5 months ago

“Very quick and professional job, with a know;edgable engineer who ran us through the Pod's features and capabilities.”

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Posted 5 months ago

“Perfect company for wasting your time. Support over phone almost not exist spent 49 min waiting for somone to pick the phone. Installer pop up today and said he was pushed by pod point for this installation and he is not ready because fuse board need small upgrade (I have sent plenty pictures of fuseboard and meter board) So If you are happy to book day off waiting for installer and he will refuse installation- this is perfect company”

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Posted 5 months ago

“Nick is a total gent.”

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Posted 5 months ago

“Great installation and product”

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Posted 5 months ago

“Very easy to sort out installation and quick process.”

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Posted 5 months ago

“The engineer that did our installation is Matthew and he did an awesome job. Precise and clean work. Knows his stuff in & out.”

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Posted 5 months ago

“I'd definitely recommend pod point the initial photos that you need to send off were abit complicated but I had old fuse boards and meter tails that needed to be changed. Once that was sorted the installation was great. Craig did an excellent job. He was really good and explained everything 👏”

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Posted 5 months ago

“Very efficient and informative installation”

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Posted 5 months ago

“Engineer arrived on time, good quality workmanship.”

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Posted 5 months ago

“Very helpful, professional friendly installation.”

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Posted 5 months ago

“Great serivce, Easy organisation for installation which also went smoothly”

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Posted 5 months ago

“Good clean quick installation”

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Posted 5 months ago

“Good communications throughout the process. Installer was friendly and helpful.”

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Posted 5 months ago

Pod Point Limited is rated 4.6 based on 40,115 reviews