Pocket Receptionist Reviews

Name: Pocket Receptionist
Rating: 4.84

4.8 Rating 320 Reviews

96 %

of reviewers recommend Pocket Receptionist

Company Reviews

Metrics

4.8

Based on 320 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“The team are very helpful and friendly, they do a great job of handling our overflow of calls which is great for our business. Highly recommended!”

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Posted 5 years ago

Thanks for the recommendation, Callum :)

Posted 5 years ago

“10/10 for everything. Can not fault the service they offer and they are the backbone to the success of my business. Professional service with a tailored package that works great for me. prices very competitive but the service unbeatable.”

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Posted 5 years ago

We appreciate your kind words, thank you!

Posted 5 years ago

“Working with Pocket is a real pleasure; they keep in regular contact to make sure that we're happy with the service they're providing. It's reassuring to know that calls we cannot answer are being handled professionally. We've just added the Saturday service, so we can advertise having extended opening hours. My only quibble would be the mobile app - this needs some work, especially not being able to edit existing statuses. That's just a minor thing and would not put me off recommending Pocket.”

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Posted 5 years ago

Thanks for your feedback, Andrew :)

Posted 5 years ago

“I been with pocket receptionist for about a year now, I can honest say they provide a fantastic service and have professional receptionists answering my calls. Great service 5 star.”

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Posted 5 years ago

Thank you so much :)

Posted 5 years ago

“Pocket Receptionist has been a lifesaver. I’ve delayed expanding my business for a while because I was concerned how much of my time would be taken away from my clients. The team at pocket not only answer my calls but they book appointments and handle my diary too meaning I’ve had time to make the changes necessary for expanding and my clients are happy. I couldn’t have done this without them. My account manager Nat is always on the end of the phone and happy to help with any query’s or questions. Highly recommend!”

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Posted 5 years ago

Thank you, Tegan!

Posted 5 years ago

“Pocket Receptionist provides me with the freedom to run my business. By answering the phone professionally and taking messages, this allows me the time to be able to reply to all incoming enquiries, when I am able to do so. By providing me with the callers exact requirements, I am able to respond with all the information that my potential customers require, at my initial contact with them. This is really useful and provides a very professional image for my company.”

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Posted 5 years ago

Thank you for leaving us such a nice review Rob! :)

Posted 5 years ago

“Great communication via email & text, very professional and do not charge for calls taken which are obviously just selling calls, highly recommend their services.”

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Posted 5 years ago

Lovely review, Thanks Nick! :-)

Posted 5 years ago

“Been using pocket receptionist for over a year now and always found the service flawless. Highly recommended for us.”

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Posted 5 years ago

Thank you Mark :)

Posted 5 years ago

“Good service and takes the pressure off, leaving me to get on with other tasks”

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Posted 5 years ago

Thank you for your review Andrew :)

Posted 5 years ago

“They are always helpful and a pleasure to do business with.”

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Posted 5 years ago

Thank you for your review :)

Posted 5 years ago

“Excellent service, I’m pleased”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Great service always. This service has really helped me cut back on office staff great idea and loads of savings.”

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Posted 5 years ago

Thank you for your review Hanan :)

Posted 5 years ago

“I have been using Pocket Receptionist for some time now and they have been fantastic and a great help to our business.”

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Posted 5 years ago

Thank you, Rocky. It's great working with you. too :)

Posted 5 years ago

“Very efficient”

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Posted 5 years ago

Thank you for review James. :)

Posted 5 years ago

“Absolutely worth every Penny. Makes my business look very professional and not such a small organisation. Highly recommend.”

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Posted 5 years ago

Thanks for the fantastic review, Chris. :)

Posted 5 years ago

“Excellent and very proffessional couldnt do without them!”

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Posted 5 years ago

So kind :)

Posted 5 years ago

“Pocket Receptionist is an absolute life saver! As a small business this works great for us as our calls always get answered without the need for an additional member of staff. The calls are answered with the utmost professionalism and communication back to us is clear and consistent. Can't recommend them enough!”

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Posted 5 years ago

Thank you for your brilliant review!

Posted 5 years ago

“Great value for money and such a reliable member of our team now. Couldn't imagine working without them!”

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Posted 5 years ago

Thank you Sally :) We love working with you too!

Posted 5 years ago

“acceptable”

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Posted 5 years ago

“I’m pleased with their Customer service”

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Posted 5 years ago

Thank you for your review Nasir

Posted 5 years ago

Pocket Receptionist is rated 4.8 based on 320 reviews