Pocket Receptionist Reviews

Name: Pocket Receptionist
Rating: 4.87

4.9 Rating 316 Reviews

97 %

of reviewers recommend Pocket Receptionist

Company Reviews

Metrics

4.9

Based on 316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 009 6555

Email:

info@pocketreceptionist.co.uk

Write Your review

Tell us how Pocket Receptionist made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure to deal with and respond quickly to my queries”

Helpful Report

Posted 4 years ago

“Efficient, professional service.”

Helpful Report

Posted 4 years ago

“Very friendly and polite team who we can trust to take our overflow of phone calls.”

Helpful Report

Posted 4 years ago

Thank you for your review Callum :)

Posted 4 years ago

“I have used the services of Pocket Receptionist since they first began and have been delighted with their service. I have previously used other similar companies for this service and although fairly good, none of them have been as helpful and on the ball as Pocket Receptionist. Their name is perfectly suited to what they do and I would... and have recommend them to friends and business associates.”

Helpful Report

Posted 4 years ago

Hi Andy, it has been great working with you over the years, thanks for the review, we look forward to working with you in the years to come :)

Posted 4 years ago

“Great team of people. Simplicity itself and works brilliantly!”

Helpful Report

Posted 4 years ago

Thanks Ed, we are glad you find our service easy to use :)

Posted 4 years ago

“Excellent service from first arranging the service to the team then answering our incoming calls. Brilliant customer service and very professional call handling.”

Helpful Report

Posted 4 years ago

Thank you - we really appreciate your lovely review and are pleased you are happy with the service :)

Posted 4 years ago

“Experience has been very good. Calls are answered promptly, messages are clear and communicated effectively.”

Helpful Report

Posted 4 years ago

Thank you for your review Rajni :)

Posted 4 years ago

“Amazing value compared to employing someone. It's a no brainer”

Helpful Report

Posted 4 years ago

Thank you for your review :)

Posted 4 years ago

“Great service and highly recommended”

Helpful Report

Posted 4 years ago

Thank you Waheed :)

Posted 4 years ago

“We are really happy with the service from Pocket Receptionist - it is good to know that all of our calls get answered in a polite and timely manner.”

Helpful Report

Posted 4 years ago

Thank you for your review Helen :) we are pleased you are happy with the service!

Posted 4 years ago

“Really good service. Its given me back hours of time.”

Helpful Report

Posted 4 years ago

Thank you for your review Sam, I'm pleased it has helped free up your time :)

Posted 4 years ago

“We've been using PR for a few years, all i can say is that they have served as a springboard to reach for the next level- cutting overheads and very scalable so adjust to demand and growth perfectly. The standards are maintained as an exceptionally high level - very happy.”

Helpful Report

Posted 4 years ago

Hi Furkan, thank you for you review! We have enjoyed working with you :)

Posted 4 years ago

“Very helpful service that saves me a lot of time and stress.”

Helpful Report

Posted 4 years ago

Hi John, thank you for your review. We are really pleased its helping you with your stress levels as well as time :)

Posted 4 years ago

“Just started using this service in the past month - very happy we have as having the reception team means we don’t miss those people who don’t like leaving voicemails.”

Helpful Report

Posted 4 years ago

Hello Debbie, thank you for your review. We are glad to hear you are pleased with the service :)

Posted 4 years ago

“Excellent presence on our website and indicates a larger sized company than we are with great inbound message before connection to our team, greatly impressed with service and support.”

Helpful Report

Posted 4 years ago

“Just wow! What a service. We have used a few of these types of services in the past but we have all been quite underwhelmed. Pocket Receptionist is a different breed altogether. Quality is incredible. They really took the time to learn about our business and how to answer the phone etc. Great app, good system, really helpful staff, fantastic features and tools - just so, so pleased we tried them over a competitor we were considering. I imagine we will be a life-long customer for overflow services; wonderful job.”

Helpful Report

Posted 4 years ago

Thank you for such a lovely review, Gio! We strive to provide a five-star service to our customers and are glad it is noticed!

Posted 4 years ago

“They take the hassle out of my day to day, I used to miss calls all the time and I didn’t realise how many sales calls i was missing until I got Pocket Receptionist to help me. They have helped me accelerate my business and this has resulted in rapid growth. I came across them through their sister company SwitchboardFREE which is a VOIP service I’ve been using for years, another service I would highly recommend.”

Helpful Report

Posted 4 years ago

Thank you Kevin, we are glad to be of help!

Posted 4 years ago

“The systems and processes work well but just as importantly the staff are all very helpful too. Great customer service.”

Helpful Report

Posted 4 years ago

Thank you for your review James! :)

Posted 4 years ago

“Great Company to work with all of pocket receptionist staff are real part of our company team we recommend 100%”

Helpful Report

Posted 4 years ago

Thank you so much! :)

Posted 4 years ago

“Excellent service. Thank you for helping me to start my business- your service is invaluable. 100% recommended”

Helpful Report

Posted 4 years ago

Hi Lee, we are so pleased to hear we have been so useful to the start up of your business :)

Posted 4 years ago

Pocket Receptionist is rated 4.9 based on 316 reviews