Pocket Receptionist Reviews

Name: Pocket Receptionist
Rating: 4.87

4.9 Rating 316 Reviews

97 %

of reviewers recommend Pocket Receptionist

Company Reviews

Metrics

4.9

Based on 316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 009 6555

Email:

info@pocketreceptionist.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly the best decision I have made for my business and for my piece of mind. Truly happy with their service and efficiency. My clients no longer feel neglected as I can now return every single call. Sincere thanks to Pocket Receptionist team.”

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Posted 3 years ago

Thank you for your review and we are really pleased we have been such a big help to you :)

Posted 3 years ago

“Supported excellently at short notice. Brilliant work by all at Pocket Receptionist.”

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Posted 3 years ago

Hi Michael, I'm really glad we were able to support you and your business when you needed it :)

Posted 3 years ago

“Easy to use service and helps to filter out those calls that we need to take and ones that are cold callers without wasting time during the day The staff are always easy to talk to and very friendly also”

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Posted 3 years ago

Thank you for your review :)

Posted 3 years ago

“Great service for filtering out all the spam calls, we can now concentrate on work and not on the spam calls.”

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Posted 3 years ago

Thank you for your review Hartley :)

Posted 3 years ago

“Great efficient service :-)”

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Posted 3 years ago

Thank you Lindsey :)

Posted 3 years ago

“The team started off just taking my calls and I was impressed so decided to direct my enquires line to them so they could take my bookings and it’s been brilliant! No more evenings spent on the phone calling people back to get them booked in. I recommend to everyone..”

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Posted 3 years ago

Thank you for your great review :)

Posted 3 years ago

“great value, really friendly and a seamless experience - highly delighted”

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Posted 3 years ago

Thank you for your lovely review David :)

Posted 3 years ago

“Amazing value for money compared to hiring staff. Very professional, great communication and they handle my web chat too. I've had "cheaper" services in the past and they really don't compare. This is 90% less than staffing for my own calls and my team and I can get on with the job I pay them to do. Amazing!”

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Posted 3 years ago

Thank you for your review :)

Posted 3 years ago

“Really very good! This might be one of the only product we use that makes us more money than it cost us from sales that would have been lost.It certainly offers our customers better service and makes life less stressful for our team. Over lockdown it’s been invaluable as our staff numbers were reduced.”

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Posted 3 years ago

Thank you for your review, its great to hear we have become such an asset to your business.

Posted 3 years ago

“This in my opinion is a must have service for any small business.”

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Posted 3 years ago

Thank you for your review Stephen :)

Posted 3 years ago

“Really pleased with the service”

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Posted 3 years ago

Thank you for your review :)

Posted 3 years ago

“very good service and very good team answering our calls. We now rely on this servie 10 out of 10”

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Posted 3 years ago

Thank you for your review Greg :)

Posted 3 years ago

“I am so happy to have found this service, you can say it’s a complete gamechanger. The system is fluid, easy to navigate, and is totally professional. Any new business startup needs the help of Pocket Receptionist. The ladies that answer the calls are so professional and the customer service is excellent. Everything they have done allows me to move our business forwards to the next level without worrying about new calls coming in. Added to this the new extended business hours allow a further step to full 24/7 support for your business.”

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Posted 3 years ago

That you for your review Stephen :)

Posted 3 years ago

“We are impressed with Pocket and will continue to use them as long as we can during the current global climate!”

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Posted 3 years ago

Hi Russell, thank you for your review :)

Posted 3 years ago

“Brilliant help and service”

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Posted 3 years ago

Thank you for your review Adam :)

Posted 3 years ago

“Pocket receptionist are an absolute lifesaver for any small business. Calls are answered professionally and messages are passed on swiftly with all the information required. We would highly recommend their service!”

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Posted 3 years ago

Thanks for your great review Ellie :)

Posted 3 years ago

“These guys are absolutely brilliant, they take the headache away of answering our calls from us... Always professional and polite, highly reccomend using them....”

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Posted 3 years ago

Hi Cham and Arun, thank you for your great review :)

Posted 3 years ago

“Very efficient, very friendly team, who strive to to match up with the image of your company.”

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Posted 3 years ago

Thank you for your lovely review :)

Posted 3 years ago

“We find the support from Pocket Receptionist essential to our business, not just in terms of taking and distributing our calls but crucially their flexible approach. Being able to adapt our call answering, and filter which calls are sent through & to who is perhaps a minimum expectation. However being able to exclude those which we don't want transferring is a huge benefit as we support multiple businesses, and sometimes for short periods of time.”

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Posted 4 years ago

“Excellent service, professional and the staff always check in with customers to ensure everything is going well.”

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Posted 4 years ago

Pocket Receptionist is rated 4.9 based on 316 reviews