Pocket Receptionist Reviews

Name: Pocket Receptionist
Rating: 4.84

4.8 Rating 320 Reviews

96 %

of reviewers recommend Pocket Receptionist

Company Reviews

Metrics

4.8

Based on 320 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“We are a SME and our team are always out and about in meetings and visiting potential clients which makes taking calls sometimes very difficult, having the pocket receptionist service is invaluable as they can take these calls and we get an instant message so we can do call backs later. They provide a really professional service we would not be without them.”

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Posted 5 years ago

Thank you for such a wonderful review!

Posted 5 years ago

“Very efficient,they take the time to contact you on a regular basis to see if there are any problems. I really can't fault the service they provide and would recommended them without hesitation.”

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Posted 5 years ago

Thank you Giles. I'll let the team know. :)

Posted 5 years ago

“The Service at Pocket receptionist is perfect. I have saved so much time since using them that i can concentrate on running my business rather that on the phone. The organised, polite and bright staff are so helpful and always end up with the best result. No issues from me. Thank you Mick”

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Posted 5 years ago

“The team I have are true professionals and literally make me look good every day, I can now concentrate on the running of my business rather than missing calls. Thank you !!”

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Posted 5 years ago

“They have a great attitude towards customer service. Matt listened to what we needed and walked me through all the available options. Very easy to set up. Well done”

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Posted 5 years ago

“Excellent service. The staff are always very professional and it's incredibly easy to get set up.”

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Posted 5 years ago

“Pocket have been indispensable to myself and my company, it has taken a huge weight off of my staff who now don't have to worry about picking up the ever-ringing phones and have more time to focus on their own workloads and the live update feature makes it easier for them to prioritise. Thank you Pocket from my team and I! - John”

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Posted 5 years ago

“Service at Pocket Receptionist is fantastic. They are always polite, thorough and excellent at issuing the correct response needed. Mainly of my clients Coment on how good my reception staff are. I would highly recommend this company and their well organised team Mick”

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Posted 5 years ago

“Superb product and staff. I'm now able to concentrate on my business whilst the Pocket Receptionist team take care of everything else. They have quickly become indispensable for my business.”

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Posted 5 years ago

“I couldn't wish to be better represented in my business. The balance between professionalism and friendliness is perfect. A big thanks to Natalie and her team for doing such an amazing job.”

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Posted 5 years ago

Thank you Lisa. Such a lovely response. :)

Posted 5 years ago

“Pocket Receptionist has been a life save for my business. Whether I'm in a meeting, away from the office or just genuinely busy I know that my callers are in safe hands and my business isn't going to miss any orders!”

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Posted 5 years ago

Thank you for your business, Chris :-)

Posted 5 years ago

“Being a new business I don't have the budget to employ staff and I only work part-time due to having my 2 children at home most of the week. Pocket Receptionist has been the best investment I've made so far and I'd highly recommend it to any business of any size”

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Posted 5 years ago

“I’d just like to say a BIG Thank you for your fantastic service. I’ve never missed a sale since you’ve been taking my calls for me. The facility to actually listen back to the call is excellent and puts me fully in control - I would highly recommend this to any company whether large or small.”

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Posted 5 years ago

“I've been using Pocket Receptionist for a while now it has been very useful for my business as we are a mobile pressure washing company and most of the time we can't hear the phones due to the noise of the machines Pocket Receptionist is good for this for picking up the calls for us so we don't miss any calls.”

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Posted 5 years ago

Thank you for your kind words :)

Posted 5 years ago

“A great service which came to my need when I was travelling outside the UK. I received messages taken which I could then contact and not lose the sale. The service is excellent, professional and our receptionist will do anything we ask. An excellent service which has helped our business immensely.”

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Posted 5 years ago

“Very pleased with the all round customer service, all the receptionists answer the phones quickly and professionally.”

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Posted 5 years ago

“The receptionist's take down more details than I would usually, making booking my jobs in much quicker and efficient saving me time. Very efficient service.’”

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Posted 5 years ago

“I use Pocket Receptionist to answer our calls, initially picked as they are a local business to us. However I cannot fault them, excellent service, good price and very very lovely people. Highly recommend.”

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Posted 5 years ago

“Pocket Receptionist is a lifeline for someone like me. As a freelance web designer, it's not always possible for me to be by the phone if I am meeting with clients or otherwise engaged, so I found that I was missing opportunities due to people not leaving a voicemail for me or I would pick up the phone and it would be a spam caller. With Pocket Receptionist I know that my calls are going to be answered by a human being which means that the caller is more likely to leave their details for me to then call them back when I am available.”

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Posted 5 years ago

“This week we have received so much positive feedback from the girls answering the phones. The general comments we have had this week on half a dozen calls is everyone is really friendly and professional and helpful. Please can you say a big thank from Nassboards.”

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Posted 5 years ago

Pocket Receptionist is rated 4.8 based on 320 reviews