Pocket Receptionist Reviews

Name: Pocket Receptionist
Rating: 4.84

4.8 Rating 320 Reviews

96 %

of reviewers recommend Pocket Receptionist

Company Reviews

Metrics

4.8

Based on 320 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great Company to work with all of pocket receptionist staff are real part of our company team we recommend 100%”

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Posted 4 years ago

Thank you so much! :)

Posted 4 years ago

“Excellent service. Thank you for helping me to start my business- your service is invaluable. 100% recommended”

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Posted 4 years ago

Hi Lee, we are so pleased to hear we have been so useful to the start up of your business :)

Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

Thank you! :)

Posted 4 years ago

“Excellent service that has proved invaluable to our company”

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Posted 4 years ago

Thank you very much, Chris!

Posted 4 years ago

“Great Service! Helped with every question & query I had! Exceptional service thanks to Jasmine.”

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Posted 4 years ago

Thank you very much! We will pass your comments on your Jasmine :)

Posted 4 years ago

“Extremely professional and a superb asset to our business since we started using PocketReceptionist in July 2019 to handle our customer calls. Very happy. Great team and keep up the good work.”

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Posted 4 years ago

We really appreciate your lovely comments, Martina. Thank you :)

Posted 4 years ago

“Hi Readers, If you are looking for a receptionist service, then don't look any further as I found Pocket Receptionist after having very poor experience with atleast 2 companies before hiring Pocket Receptionist. Thay are highly professionals, skilled and super friendly :) Very satisfied as their client.”

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Posted 4 years ago

We are so happy to hear your lovely comments Mo! Thank you!

Posted 4 years ago

“Very professional service given i would highly recommend this company to help answer your calls . Thank you for your support”

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Posted 4 years ago

“Great service. Happy as always! Calls answered professionally”

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Posted 5 years ago

Hi Darrel, thank you for your review :)

Posted 5 years ago

“I Love the services of the company one thing I need to pay the bill but I only do bank transfer and this have make my business hard because I can't pay them. this I'm under happy with I may have leave the services because of this.”

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Posted 5 years ago

Hi Christopher, thank you for your review :) we are pleased you love the service. Please give us a call and we can discuss your billing issues further.

Posted 5 years ago

“Having tried a couple of different companies I was beginning to give up hope before trying pocket receptionist. They actually listen and get it right. Not the cheapest service but if not losing customers worth it”

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Posted 5 years ago

Hi Mark. Thank you for your kind review.

Posted 5 years ago

“Their service is professional and the staff are polite.”

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Posted 5 years ago

“Absolutely amazing, don't ever bother looking at Moneypenny or anything like that, because these guys are a in a whole other league. They never stumble when they answer your calls even with the most complicated greeting and they provide the most amazing seamless experience to your customers. It really feels like they're you're employees because they care about your business as much as you do. 100% recommended!”

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Posted 5 years ago

Thank you so much, Alex! We are so happy you are finding us such a useful addition to your team :)

Posted 5 years ago

“Friendly, reliable, local and efficient. What more could I ask for?”

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Posted 5 years ago

Thank you, Debbie! :)

Posted 5 years ago

“A superb, professional, friendly service. I will not hesitate to use them again and will happily refer to others with confidence.”

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Posted 5 years ago

Thank you so much, Rosie!

Posted 5 years ago

“Excellent app”

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Posted 5 years ago

We are glad you are enjoying it!

Posted 5 years ago

“This company is brilliant. The receptionists are so professional, polite and friendly. They take the day to day stress away from me trying to juggle the office and home life with kids. I have peace of mind that a professional person is taking the call if I can't answer. I really like it that you can listen to the calls back too - a great company and I would highly recommend.”

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Posted 5 years ago

Thank you so much for your lovely words, Louise! :)

Posted 5 years ago

“Brilliant. Easy to set up. Friendly staff. Gives me the ability to focus on the work and know my calls are answered in a professional way. Perfect. Combine that with the app (which is fantastic!) and you have a really easy to use, professional solution to your call taking. Highly recommend.”

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Posted 5 years ago

Thank you for your lovely words, Sophie!

Posted 5 years ago

“The app simplifies the process and gives control over the communication with callers together with great flexibility of message. I’ve always found the call handlers fit with the professional image we are keen to communicate and pass on accurate messages with all the information we need.”

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Posted 5 years ago

We are glad to hear this, thank you!

Posted 5 years ago

“Great service , from back of house to front . Highly recommend.”

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Posted 5 years ago

Thank you very much, Richard :)

Posted 5 years ago

Pocket Receptionist is rated 4.8 based on 320 reviews