Pocket Receptionist Reviews

Name: Pocket Receptionist
Rating: 4.87

4.9 Rating 316 Reviews

97 %

of reviewers recommend Pocket Receptionist

Company Reviews

Metrics

4.9

Based on 316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 009 6555

Email:

info@pocketreceptionist.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been using Pocket Receptionist for some time now and the service has been excellent. The service represents excellent quality and value and has transformed our call handling process.”

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Posted 5 years ago

Thank you for your review Alan!

Posted 5 years ago

“We are in the early stages of using Pocket Receptionist to deal with our calls for about 60% of the working week. They have been extremely helpful and responsive in setting up the service to meet the needs of the business and our clients. They have been both quick to respond and flexible when we have asked them to make changes to procedures.”

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Posted 5 years ago

Michael, thank you for taking the time to leave us a review :)

Posted 5 years ago

“Pocket Receptionists make our life so much easier. Can't rate them highly enough.”

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Posted 5 years ago

Thank you for you review :)

Posted 5 years ago

“Pocket Receptionist means that we don't miss calls or send people straight to a voice mail - ever. The response to us from Pocket receptionist is quick and we can immediately see how we need to deal with and prioritise calls.”

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Posted 5 years ago

Thank you for your review :)

Posted 5 years ago

“Brilliant service . Very professional staff... must recommend”

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Posted 5 years ago

Thank you for your review Adeel.

Posted 5 years ago

“Always very prompt responses to any queries and have an extremely polite telephone manor.”

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Posted 5 years ago

Hi Ellie, thank you for taking the time to leave us a review.

Posted 5 years ago

“Excellent , very professional service - great feedback from customers”

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Posted 5 years ago

Thank you for leaving us a review Lee :)

Posted 5 years ago

“Not the cheapest but is a good system”

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Posted 5 years ago

Thank you Graeme

Posted 5 years ago

“Good service very helpful they listen”

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Posted 5 years ago

Thank you David.

Posted 5 years ago

“We use Pocket Receptionists services for our Wholesale Business. They are great with our Customers and we would have no hesitation to recommend there Services to others.”

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Posted 5 years ago

Thank you for your lovely review Kevin....

Posted 5 years ago

“Great service, always happy to deal with my bespoke requests. The Pocket Receptionist team always deal with the phone-calls exactly the way I want them to. I have been using them for a long time and have not had any issues not I have any intensions of canceling my services with them. I think I am hooked with them for as long as my business is active! Great and outstanding service.”

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Posted 5 years ago

Hi Sebi, thank you for your review!

Posted 5 years ago

“I have used pocket receptionist for a length of time. Having spoken to several different people I now deal with jasmine on a regular basis and not only is she attentive to my needs, she’s very professional and easily accessible-great service provided.”

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Posted 5 years ago

“Pocket Receptionist can be relied upon to deliver a professional service. They are constantly striving to improve the service they provide to their clients by asking for feedback and acquiring further knowledge about their client's company, so they can customise their calls accordingly. They are a friendly, helpful and motivated team of people. We highly recommend Pocket Receptionist.”

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Posted 5 years ago

Thank you so much for your lovely review :)

Posted 5 years ago

“A little more costly than some other services, but we've not had a single issue with PR in the past 9 months. Always happy to help our customers if they can, but quickly passing across calls if they cant. Great service.”

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Posted 5 years ago

Thank you for your review :)

Posted 5 years ago

“Amazing company to work with, so helpful and always happy to help us going the extra mile! Thank you PR”

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Posted 5 years ago

Thank you Finlay :)

Posted 5 years ago

“always very polite on the phone and very helpfull”

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Posted 5 years ago

Hi Damian, thank you for your review :)

Posted 5 years ago

“We have used pocket receptionist for over 2 years and I can honestly say we have had no issues. They have always been able to accommodate any of our requests and provide an extremely bespoke and customised service. We have made a few app suggestions and these have never taken a long time to implement for us. The agents are always professional and the feedback from our customers is always great. We use their service to supplement our own agents and with both teams using the same system the integration in seemless along with our customer experiences. I would have no hesitation in recommending their services to any business.”

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Posted 5 years ago

Thank you, Steven, for such a great review. :)

Posted 5 years ago

“very slick efficient service that can be tailored to suit my specific business needs. very happy with service, creates a smart professional image and takes the strain when I'm busy.”

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Posted 5 years ago

Thank you James!

Posted 5 years ago

“Friendly staff and reliable service.”

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Posted 5 years ago

Thanks for the review Joy :)

Posted 5 years ago

“Excellent service, excellent value, happy to do more to help and alleviate pressure. Very friendly team, we have never had any form of complaint from our clients with regards the team. Keep it up guys!”

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Posted 5 years ago

Thank you for your review Liam!

Posted 5 years ago

Pocket Receptionist is rated 4.9 based on 316 reviews