Pocket Receptionist Reviews

Name: Pocket Receptionist
Rating: 4.84

4.8 Rating 320 Reviews

96 %

of reviewers recommend Pocket Receptionist

Company Reviews

Metrics

4.8

Based on 320 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Excellent service. We know that our phones will be answered when we are busy. Also very professional response for our clients, no complaints. This is our third year and no plans to change.”

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Posted 5 years ago

Hi David. Thank you for the review. Much appreciated!

Posted 5 years ago

“Great service - would highly recommend Pocket Receptionist”

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Posted 5 years ago

Thank you, Haider. It's our pleasure as always.

Posted 5 years ago

“I am extremely happy with service provided. Since I have used Pocket Receptionist I haven't missed any customer calls, which is obviously very important, as customer satisfaction is key to my business. I would highly recommend this service.”

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Posted 5 years ago

Thank so much for such a nice review. Your reception team are now smiling like Cheshire cats... :)

Posted 5 years ago

“Pocket Receptionist are excellent! They always offer a top notch and friendly service, their phone answers are always professional and polite, plus their rates are reasonable.”

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Posted 5 years ago

Thank you for a lovely review. :)

Posted 5 years ago

“Great service, flexible in approach, very happy :)”

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Posted 5 years ago

Thanks, Darrell. We're happy to help :)

Posted 5 years ago

“Great service as always.”

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Posted 5 years ago

Thanks Rob :)

Posted 5 years ago

“From my very first dealings with Pocket Receptionist, they have been professional and incredibly helpful. During my first month using their service, I was able to listen in to some of the recordings of inbound phone calls and it gave me the reassurance that they dealt with enquiries in a way that would be a good first impression of my business.”

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Posted 5 years ago

Thank you for your review Adrian :)

Posted 5 years ago

“Pocket Receptionist deliver a prompt and professional service, recommended. Thanks Pocket!”

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Posted 5 years ago

Thanks Matt :)

Posted 5 years ago

“very pleased so far”

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Posted 5 years ago

Thanks Wayne.

Posted 5 years ago

“As a new business owner staffing and call handling was a major struggle. Luckily pocket receptionist provided the answer. The service has been exceptional from the start and has made the improvements to my business at a fraction of the price of the alternatives.”

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Posted 5 years ago

Thanks for the fantastic review, David. :)

Posted 5 years ago

“Excellent service, the staff are very friendly and nothing is ever too much. My time is now better spent elsewhere.”

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Posted 5 years ago

“The team at Pocket Receptionist have proved themselves invaluable as an extension my business. They're able to call my customers and book appointments in my diary as well as handle my inbound calls for far less than I could employee myself. A truly great resource for any small business.”

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Posted 5 years ago

Thanks for such a nice review, Mark.

Posted 5 years ago

“Excellent platform very good service”

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Posted 5 years ago

Thank you.

Posted 5 years ago

“Great service which allows us to get on with the day to day running of the business, knowing that whilst not in the office our calls are being answered efficiently.”

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Posted 5 years ago

Thanks, Sue. it's a pleasure. :)

Posted 5 years ago

“The service is always efficent”

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Posted 5 years ago

Thank You Shelley :)

Posted 5 years ago

“very good service and lovely people”

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Posted 5 years ago

Thank you for your lovely review Rudolph.

Posted 5 years ago

“We have found pocket receptionist to be very efficient, the receptionists are very friendly and the service allows us to be very flexible with our time. They keep us up to date with future products without any hard selling and we would not hesitate in recommending them to others.”

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Posted 5 years ago

Thank you for the recommendation. Much appreciated. :)

Posted 5 years ago

“I've been using Pocket Receptionist for 12 months now and never had any problems. Receptionists are always very pleasant and professional, wouldn't use anyone else. Highly recommended!”

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Posted 5 years ago

Thanks James:)

Posted 5 years ago

“Pocket honestly has made life so much simpler. I don't know how I lived without my wonderful reception team! Nothing is too much trouble for them and my account manager is also very helpful :)”

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Posted 5 years ago

Thanks Laura :)

Posted 5 years ago

“Pocket receptionist. A 1st class service and product. The call handlers are very professional and help our customers get the information they need. A convienient solution which has now formed an essential part of my business.”

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Posted 5 years ago

Thanks for your review, Jamie. I'll let your team know.

Posted 5 years ago

Pocket Receptionist is rated 4.8 based on 320 reviews