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Plumbing Supplies Direct Reviews

4.6 Rating 5,107 Reviews
89 %
of reviewers recommend Plumbing Supplies Direct
4.6
Based on 5,107 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Plumbing Supplies Direct Reviews
Seems to be a fairly efficient service, part received was what I asked for and reasonably priced so will use them again
Helpful Report
Posted 1 month ago
Would have been 5 stars but first product came in a creased box and the circular clear seal had been undone. The product (Dudley pneumatic flush valve) looked ok so I fitted it. Unfortunately, the short flush bellows leaked. Plumbing Supplies Direct despatched a replacement immediately and it's due to arrive tomorrow. So, PSD you were great in your response to the issue thank you.
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Posted 1 month ago
No probelms with delivery on this small order
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Posted 2 months ago
I don’t want to give a bad review, but the hose you sent is not the same as your picture on your website ( no shut off valve ). Although it does the job I could have purchased this on eBay for £20 delivered
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Posted 2 months ago
Responded and supported me very well.
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Posted 2 months ago
Item arrived on time and was the cheapest available online.
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Posted 2 months ago
Very good service and price. Product as described. Slight negative is that Parcel Force took 2 days to deliver after waiting a day to acknowledge receipt of an item ordered before noon the previous day.
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Posted 4 months ago
TRV arrived timely, although all contents of box loosened into padded bag in transit.
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Posted 4 months ago
As per previous request- now item arrived- am post- PIPE CLIPS ×2 - GOOD quality can now proceed with project - Thank you
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Posted 4 months ago
Just what I needed for a repair job
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Posted 4 months ago
Good Service fairly priced ,would recommend using again
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Posted 4 months ago
Excellent service , thank you
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Posted 4 months ago
Price was cheapest around. Little disappointed that that postal service didn’t match this. Literally made one attempt and then took it to the post office. I’m not here for a few weeks, so be interesting to see if it’s even there when I return.
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Posted 5 months ago
Your service was excellent. The same cannot be said of Parcelforce who were appalling. Had to pick it up from the nearest sub Post office in the end . They were too lazy to deliver to my village on two successive days. I suggest you drop them when you can and you try one of the many other couriers out there.
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Posted 5 months ago
Everthing was fiine and on time. Thanks
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Posted 5 months ago
Good price and speedy delivery, will use again.
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Posted 5 months ago
as described - delivered v quickly
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Posted 6 months ago
Quick reliable service
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Posted 6 months ago
Such a great service, ordered on line. Quick delivery.
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Posted 7 months ago
Prompt service and delivery
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Posted 7 months ago
Plumbing Supplies Direct is rated 4.6 based on 5,107 reviews