Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 4,979 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent Company with great customer service and very competitive prices. I was kept informed of when the Halo WiFi Thermostat would arrive and it was delivered as promised via Parcelforce. I would highly recommend Plumbing Supplies Direct.”

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Posted 1 year ago

“Fast delivery package well wrapped item appears to work very well. !👍”

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Posted 1 year ago

“Good service great price”

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Posted 1 year ago

“Well packaged and very quick delivery.”

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Posted 1 year ago

“Excellent fast service”

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Posted 1 year ago

“I was pleasantly surprised with Plumbing Supplies Direct. I placed an order on 12 December and it was delivered on 15 December. I would definitely use them again and would certainly recommend them to anyone”

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Posted 1 year ago

“Fast and efficient service, excellent product and swift delivery.”

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Posted 1 year ago

“Fair competitive prices, very good prompt service, easy as it should be.”

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Posted 1 year ago

“Absolutely brilliant company , ordered my tools and was over moon with the service and the delivery time!! Highly recommended”

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Posted 1 year ago

“very easy website, and reasonable prices, 😀”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Great price on the Ox products I bought. Exceptionally easy ordering process and delivered in great time. All round five star service.”

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Posted 1 year ago

“100percent bang on. Cheers.”

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Posted 1 year ago

“Ordered delivered within 3 working days using ordinary post”

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Posted 1 year ago

“I ordered, it came. Job done.”

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Posted 1 year ago

“I would definitely use this company again for my plumbing needs. The staff are very helpful and the delivery is very fast.”

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Posted 1 year ago

“Item delivered quickly but Royal Mail didn’t deliver on the day the email said. The box was damaged and the plastic seal on the box was slit open so it may have been a returned item! price of the item good.”

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Posted 1 year ago

“The product turned out to not be available but I didn't receive the message and had to chase it to find out what had happened. Seems PSD used a different email account to send that message and it went to my junk. This was disappointing because I was expecting the parts and lost valuable time. The website should have been updated when stocks were out , and then the item removed altogether when the product was found to be no longer available. Furthermore the balance of the order came out by ParcelForce and because we were not in to take delivery on the only attempt,it was taken to a local Post Office (convenience store with PO counter) and it took me two visits trying to park and then queue for ages to finally collect it. This has happened twice now with Parcelforce so I won't be using this supplier unless a more flexible courier can be used. None of this would happen with my local merchant suppliers so the small cost saving of using PSD is wiped out by the time and energy wasted.”

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Posted 1 year ago

“Happy with my order of saimp 40-50 mm flush pipe for my toilet system ,ordered,then emailed and kept me informed of delivery which was a day early, happy 😊 thanks.”

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Posted 1 year ago

“Still not received”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 4,979 reviews