Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 4,874 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very easy website, and reasonable prices, 😀”

Helpful Report

Posted 10 months ago

“Fast delivery”

Helpful Report

Posted 10 months ago

“Great price on the Ox products I bought. Exceptionally easy ordering process and delivered in great time. All round five star service.”

Helpful Report

Posted 10 months ago

“100percent bang on. Cheers.”

Helpful Report

Posted 10 months ago

“Ordered delivered within 3 working days using ordinary post”

Helpful Report

Posted 10 months ago

“I ordered, it came. Job done.”

Helpful Report

Posted 10 months ago

“I would definitely use this company again for my plumbing needs. The staff are very helpful and the delivery is very fast.”

Helpful Report

Posted 11 months ago

“Item delivered quickly but Royal Mail didn’t deliver on the day the email said. The box was damaged and the plastic seal on the box was slit open so it may have been a returned item! price of the item good.”

Helpful Report

Posted 11 months ago

“The product turned out to not be available but I didn't receive the message and had to chase it to find out what had happened. Seems PSD used a different email account to send that message and it went to my junk. This was disappointing because I was expecting the parts and lost valuable time. The website should have been updated when stocks were out , and then the item removed altogether when the product was found to be no longer available. Furthermore the balance of the order came out by ParcelForce and because we were not in to take delivery on the only attempt,it was taken to a local Post Office (convenience store with PO counter) and it took me two visits trying to park and then queue for ages to finally collect it. This has happened twice now with Parcelforce so I won't be using this supplier unless a more flexible courier can be used. None of this would happen with my local merchant suppliers so the small cost saving of using PSD is wiped out by the time and energy wasted.”

Helpful Report

Posted 11 months ago

“Happy with my order of saimp 40-50 mm flush pipe for my toilet system ,ordered,then emailed and kept me informed of delivery which was a day early, happy 😊 thanks.”

Helpful Report

Posted 11 months ago

“Still not received”

Helpful Report

Posted 11 months ago

“Great service, great value and very sensible shipping costs.”

Helpful Report

Posted 11 months ago

“All the bits you would ever need at a good price,Spot on”

Helpful Report

Posted 11 months ago

“Efficient ordering system and quick delivery.”

Helpful Report

Posted 11 months ago

“Ordered a sink valve and flexi pipe. Paid extra for parcel force. Wrong flexi pipe was sent, couldn't finish job. Then a trip to the shops I was trying to avoid. Raised return ticket on Thursday first thing, no response from customer services it's now Monday. Not a great first experience with these guys.”

Helpful Report

Posted 11 months ago

“part delivered on thursday 7th and is damaged, i sent an email along with a photo and have had no reply, not very happy as toilet still leaking when flushed”

Helpful Report

Posted 11 months ago

“Excellent service, highly recommend.”

Helpful Report

Posted 11 months ago

“Great package. Worth the money.”

Helpful Report

Posted 11 months ago

“Placed the order and received when stated by supplier. Excellent product. Now installed and looking good”

Helpful Report

Posted 11 months ago

“Easy purchase process and fast delivery.”

Helpful Report

Posted 11 months ago

Plumbing Supplies Direct is rated 4.6 based on 4,874 reviews