Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.56

4.6 Rating 5,123 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,123 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Arrived rapidly, well packaged.”

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Posted 2 months ago

“Good quality and quick delivery”

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Posted 2 months ago

“Great price, and speedy delivery, just what I needed. Thanks”

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Posted 2 months ago

“Excellent service and great prices highly recommended”

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Posted 2 months ago

“Great product and fast delivery”

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Posted 2 months ago

“Very efficient service - product arrived in good time and in good condition - many thanks”

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Posted 2 months ago

“Amazing service in all aspects especially communication. Thank you. Dominic Hyland Very satisfied customer.”

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Posted 2 months ago

“Good shop, arrived quickly, good communication when I had a question. Would use again”

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Posted 2 months ago

“Good price, and part arrived next day”

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Posted 2 months ago

“Good price - prompt delivery.”

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Posted 2 months ago

“Excellent product easy to install and a welcome to see spare o - rings supplied”

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Posted 2 months ago

“Excellent delivery was quick and well packaged.”

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Posted 2 months ago

“Order despatched within time frame. HOWRVER, short of 3 items not in stock, still waiting for items a week later, and NO advice when I can expect them !”

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Posted 2 months ago

“I ordered Monument Master Plunger Green Plastic. My card was charged on 12 January 2025. I was asked to submit a review today (19/01/2025). To date the item has not been delivered to me. This is disappointing. I don't seem to have any emails from this supplier confirming this order or an order number.”

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Posted 2 months ago

“Simply the Best Price online, exceptional delivery both in terms of price (£2.58 for 48hr service was way cheaper than anywhere else) and true to its worfd - two days latter the postman dropped it off to us - can't fault the servcie or value - its now our first choice for plumbing parts - thank you!”

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Posted 2 months ago

“I never received nothing from plumbing supplies direct. Place the order and after a couple of days I received a email regarding the item is not in stock and they ask me for a full refund. After I received this email to do a short review. What’s happening? I will receive my order o not?”

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Posted 2 months ago

“Great bit of kit good price”

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Posted 2 months ago

“To be fair to PSD, the delay in delivery was down to the manufacturer (or wholesaler), but PSD did alert me to the problem and twice gave me the option of cancellation and a refund. I declined because I could afford to wait. However, when the goods arrived, it was without warning - not a problem since the package was small enough to fit though my letter box. The item was welled wrapped, but turned out to be damaged (a piece of the gasket had been broken off). I informed PSD a week ago, sending them the photo attached to this review and asking for a replacement, but they haven't replied.”

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Posted 2 months ago

“Great service and fast delivery.”

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Posted 2 months ago

“Excellent service well informed on the delivery which was within the timescale given. One small issue the part supplied was a different design to the one expected. It does the same job but it would have been good to have been informed of this change.”

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Posted 2 months ago

Plumbing Supplies Direct is rated 4.6 based on 5,123 reviews