Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 4,933 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,933 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Came broken. Small plastic part was snapped. When pushed flush it stuck and would not flush a second time. Had to use part from only one to get to work. Did not return as needed it now and seeing as i could fix it easy could not be bothered with the hassel.”

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Posted 1 month ago

“Excellent service , thank you”

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Posted 1 month ago

“Very good product and quick delivery 5 stars”

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Posted 1 month ago

“Ordered on-line but didn't get an email acknowledgment. I phoned to check the order had been received and a very helpful guy looked up my order and confirmed the item was being dispatched that day.”

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Posted 1 month ago

“im a bathroom fitter and i bought 2 of this item as the hansgrohe valves had plastic threads and i didn’t want to use my brass fittings for testing and i could not by of the shelf, done the job really well.”

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Posted 1 month ago

“Great response customer really happy with fast fix due to quick delivery and toilet now working correctly”

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Posted 1 month ago

“Easy to use website, had what I needed, easy ordering process, quick delivery.”

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Posted 1 month ago

“Excellent service. Easy to order, delivery was quick and price was good.”

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Posted 1 month ago

“Great price great delivery thanks.”

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Posted 1 month ago

“1st class service”

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Posted 1 month ago

“Ordered my gas burner kit from them, and all delivered within 2 days turnaround. Customer services was great 👍 Would recommend.”

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Posted 1 month ago

“Amazingly quick service”

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Posted 1 month ago

“I ordered 5 UFC actuators and got 2 mails, the first said order success, the second said they were out of stock. It needed a call from me to clarify. On this basis communication could be better. Items still not received after a week.”

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Posted 1 month ago

“Great price and great service and delivery”

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Posted 1 month ago

“Good price & swift delivery.”

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Posted 1 month ago

“Very quick and efficient service - very competitive prices also. Will definitely use again.”

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Posted 1 month ago

“Excellent, confirmation of dispatch and delivery information would be useful”

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Posted 1 month ago

“Good clear site with good prices. My only beef is not with Plumbing Supplies Direct but with ParcelForce who were allocated to deliver. For some unexplicable reason they were unable to find my address!! I find this unbelievable as I have had hundreds of deliveries and very regular postman deliveries over the years. The address was exactly right on the package too, so no problem with that.”

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Posted 1 month ago

“Never used or heard of this supplier before, but their price for new pipe benders could not be matched plus free postage and packing. The product was delivered quickly although the wrong one was sent out, this was dealt with as soon as they were made aware. I had thrown the packaging away as well before realising the error. They arranged a collection and sent out another ( 24 hour post ) The thing that stands out is this suppliers customer service, they deal with matters straight away with no delays, and the best thing is they supply a phone number and answer it. First Class”

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Posted 1 month ago

“Required to replace toilet cistern flush button urgently as original had broken. Plumbing Supplies Direct had best market price and very reasonable prompt delivery cost. Thanks and well done guys. AJ”

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Posted 1 month ago

Plumbing Supplies Direct is rated 4.6 based on 4,933 reviews