Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 4,880 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Just don’t order from them. I read a few reviews after I had placed my order with them but at first it was going well. Email received saying order had been received and then later an email from parcel force saying that had been advised of a delivery to me. The next day got an email saying the item wasn’t in stock so did I want to wait ( but they had no idea on when stock would arrive ) or refund. I asked for a refund but didn’t get an email back confirming this. I emailed the next day asking could they confirm and still nothing. I opened a help ticket nothing again. I have rang several times but they say they are closed but is well after the 8am they say that they are open. I have spoken to my credit card company and I have to wait 15days before they can dispute the payment.”

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Posted 1 year ago

“Ordered the parts in December they didn’t arrive and had no response to my emails, requesting an update or replacement parts. I correspondence being ignored and out of pocket. I will not use this company again and recommend you steer clear.”

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Posted 1 year ago

“Excellent product, delivered in record time!”

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Posted 1 year ago

“Not received item yet had email saying waiting for items to be restocked. Did receive emal stating this and asking how I wanted to proceed advised to send when in stock”

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Posted 1 year ago

“Purchased a Rothenburger Superfire 2 torch. Competitively priced and prompt delivery.”

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Posted 1 year ago

“First class service from start to Finnish”

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Posted 1 year ago

“On time great prodoct”

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Posted 1 year ago

“Superb company supplying high quality items super fast and at competitive prices.”

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Posted 1 year ago

“Posted out super quick and great price. Does what it says on the bottle.”

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Posted 1 year ago

“Prompt service”

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Posted 1 year ago

“Parts delivered as ordered. Right parts for the job. Easy.”

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Posted 1 year ago

“Quick and efficient delivery, no issues and a good price”

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Posted 1 year ago

“Great price and very efficient delivery”

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Posted 1 year ago

“Really pleased with item, fits perfectly and looks much nicer than the old one which did not fit properly. Good supplier.”

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Posted 1 year ago

“Fast delivery & packaged well. Will shop again.”

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Posted 1 year ago

“Absolutely Brilliant service”

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Posted 1 year ago

“Express 24hr delivery from 9th. Still waiting. Will be requesting refund if it carries on.”

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Posted 1 year ago

“Great service. Speedy delivery. Great prices!!”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Excellent service , will definitely use again in the future.”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 4,880 reviews