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Plumbing Supplies Direct Reviews

4.6 Rating 5,032 Reviews
89 %
of reviewers recommend Plumbing Supplies Direct
4.6
Based on 5,032 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Plumbing Supplies Direct Reviews
Very prompt and efficient service
Helpful Report
Posted 2 weeks ago
The Part i required was not in stock so recieved an email to notify of it being out of stock and recieved a refund.
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Posted 2 weeks ago
Not offering what is advertised is a challenge to anyone considering ordering off your site
Helpful Report
Posted 2 weeks ago
Prompt, efficient service AAA+++
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Posted 2 weeks ago
Excellent transaction. Will order again.
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Posted 2 weeks ago
It works and delivered on time
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Posted 2 weeks ago
Great company for plumbing tools, thanks a lot
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Posted 2 weeks ago
Fantastic delivery and website very informative
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Posted 2 weeks ago
Product as described in adequate packaging. Fitted Armitage Shanks Tiffany Model perfectly. Normal Delivery 2 - 3 day delivery requested and product received next day much earlier than expected, which was great.
Helpful Report
Posted 2 weeks ago
Ordered few times now saying items are in stock then letting you place your order and taking the transaction then sending a email saying the items are in stock poorly ran
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Posted 2 weeks ago
Really fast delivery, quoted 3/5 arrived in 2, Thankyou
Helpful Report
Posted 2 weeks ago
No probelms with delivery on this small order
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Posted 2 weeks ago
Easy to use website, they had what I needed in stock and sent it out fast
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Posted 2 weeks ago
Happy with item and delivery.
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Posted 2 weeks ago
Great service fast delivery good Communication highly recommended company
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Posted 3 weeks ago
Great price and a quick delivery
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Posted 3 weeks ago
Ordered before 2pm on a Friday for "next day delivery". Nothing arrived but received an email on the Monday stating there was no stock. Offered the coice between a refund or to wait for stock to arrive. I opted for a refund that was processed that Thursday. Unfortunately, it took nearly a week from the time of ordering to receiving a refund for an item I thought I would have and install within days. Slightly disappointing. Will use my preferred supplier in future instead.
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Posted 3 weeks ago
Ordered and received within a few days
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Posted 3 weeks ago
Good product , quick delivery . What more can you ask
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Posted 3 weeks ago
Ordered on Saturday and delivered on Tuesday no problems Excellent customer service 👍
Helpful Report
Posted 3 weeks ago
Plumbing Supplies Direct is rated 4.6 based on 5,032 reviews