Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 4,989 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Good value items and delivery options”

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Posted 1 year ago

“Product, price, comms and delivery were all excellent. Thank you, I would have no hesitation in using again and recommending to friends.”

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Posted 1 year ago

“Absolutely superb product and price. Thank you Plumbin Supplies Direct.”

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Posted 1 year ago

“Brilliant service and very good value for the plumbing set I ordered for my son I'm very impressed and will definitely use this company again”

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Posted 1 year ago

“Item delivered on time & well packaged , would highly recommend”

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Posted 1 year ago

“Good range of products some of which I couldn't find locally. Fast delivery at a reasonable price. Will use again. Thanks.”

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Posted 1 year ago

“Good product, good price and quick dispatch, sadly let down by dreadful service from Parcel Force - two failed deliveries, no cards left, didn’t deliver to neighbour when requested, so I had to drive 10 miles to collect from their depot.”

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Posted 1 year ago

“Product arrived as advertised. Cheaper than other suppliers, so quite satisfied with product and service.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Package arrived on time & well packed. Just what I needed, and a great addition to my toolbox.”

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Posted 1 year ago

“Good value and delivered in time.”

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Posted 1 year ago

“Very good people to do business with. Very fast and efficient”

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Posted 1 year ago

“Took longer to be delivered as held up at Southampton sorting office. Item eventually delivered by Parcel force, in good condition.”

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Posted 1 year ago

“Very good prices and fast delivery. Icmve ordered more supplies.”

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Posted 1 year ago

“Prompt delivery and competitive price- would recommend.👍”

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Posted 1 year ago

“Having placed an order for a Rothenberger plumbing pack I was advised that parcel force Would deliver this in 2 parcels unfortunately after Waiting 2 days nothing arrived so I contacted Alex whom sorted out one the other never arrived Very poor service as tried several times to contact Them by phone with no answer I shall never use This company again.”

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Posted 1 year ago

“The seat arrived as forecast and is a perfect fit. Ordering was really easy and I was kept informed at every stage of despatch and delivery. Overall an excellent experience which I would be happy to repeat if, and when, I needed any further plumbing supplies.”

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Posted 1 year ago

“Fantastic service haven’t tried the product yet but if the service is anything Togo by I’ll be very happy.”

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Posted 1 year ago

“I ordered some parts online. Didn't hear anything, no confirmation email, no contact. I phoned up after waiting two weeks and not receiving my order. I was told they didn't have the parts and would get them from another depot and post asap. It seems like my order got completely forgotten until I phoned. I cancelled my order as I needed the parts and s local supplier got them in next day for me. I know mistakes happen, but I would have appreciated an explanation and apology.”

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Posted 1 year ago

“The correct item was delivered quickly and was well wrapped. It is now installed and working well. Thank you.”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 4,989 reviews