Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 4,874 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Fantastic service. Really quick dispatch and delivery which was helpful as this was a replacement tool for one that broke. Also competitively priced. Would definitely use again.”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Received item broken in box no response poor customer service”

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Posted 7 months ago

“Our experience with Plumbing Supplies Direct was very positive. Good on price,quality and delivery time. Based on this if the price is right we will certainly be dealing with this business in the future.”

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Posted 7 months ago

“A very good price and excellent customer service.”

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Posted 7 months ago

“Sold items that they did not stock.... ie- essex flanges”

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Posted 7 months ago

“Great product and very reliable seller, my package was sent at a wrong address initially but they provided a replacement immediately as I notified. Really happy with their customer services.”

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Posted 7 months ago

“Vrey prompt service. Would use the firm again.”

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Posted 7 months ago

“Good scrive and produsd”

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Posted 7 months ago

“Great service and good product at very reasonable price.”

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Posted 7 months ago

“Received promptly and well packaged”

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Posted 7 months ago

“Great service thank you. Toughbuilt knife and sheath ideal about farm.”

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Posted 7 months ago

“An easily searched website allowed me to find a WC fitting which I had previously had difficulty sourcing. The description was very clear and I was confident when ordering. Delivered promptly in good packaging”

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Posted 7 months ago

“Couldn’t get inch and quarter basin plugs anywhere until I came across your site. Cheers thought I’d give you a plug😀”

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Posted 7 months ago

“Item ordered and I was then advised it is out of stock after payment had been taken from my account. Asked if I’d like to wait on stock or would like a refund. Requested a refund and am still waiting on it and have had no further contact advising when the refund will be made.”

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Posted 7 months ago

“A problem occurred whilst placing my original order whereby I did not receive any notification from the company but my credit card compnay sent a notification that the transactioin had completed. The items were still in my online basket and so I rang your company to query whether the order had been received. Sadly I could only get throgh to an answerphone message and as I couldnt be sure whether the order had been received and wanted to place the order before 1pm to ensure next day delivery (another failure!) I placed another identical order which seemed to be accepted. I gave specific instructions for the courier to ring my mobile about half an hour prior to estinmated arrival to ensure I could be in. However no call was ever received and as I left to take my dog for a walk one morning I saw a lorry reversing outside my house and correctly guessed it was this order - fortunate for both myself and the courier. However it begs the question - WHY DOES YOYR ORDER FORM HAVE A SPACE FOR SUCH INSTRUCTIONS IF THEY ARE NOT FOLLOWED?? Very poor service in this respect. Oherwise happy that the order was correct. On another note I am still in email contact withyour compnay to cancel the duplicate order and make sure I am refundef for it.”

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Posted 7 months ago

“As a DIYer I don't use a lot of gear so I gave PSD a go this time.Glad to say the ordering online and delivery was great.No problems”

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Posted 7 months ago

“Plumbing Supplies Direct forwarded the product in the time stated and I would use them again if I require further plumbing products.”

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Posted 7 months ago

“Great price and service. Arrived within a couple of days.”

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Posted 7 months ago

“Service from Plumbing Supplies direct was excellent but unfortunately as usual Parcelforce took 2 days to deliver a next day delivery”

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Posted 7 months ago

Plumbing Supplies Direct is rated 4.6 based on 4,874 reviews