Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 4,884 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Smooth from start to finish. Great website too. Cheers”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Fast, effective service,”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Easy to locate the required product on their website, best price and incredibly quick delivery. Just what this DIY plumber needed.well done !!👍👏🤗”

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Posted 3 years ago

“Happy with my order but it just takes a bit longer in the delivery side”

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Posted 3 years ago

“Good price Prompt delivery”

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Posted 3 years ago

“Quickly delivered at a sensible delivery cost. Useful now my local supplies shop has shut!”

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Posted 3 years ago

“Misleading pictures.”

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Posted 3 years ago

“Good product Quick delivery”

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Posted 3 years ago

“Excellent. Good quality and delivered fast.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent service. Very prompt in fulfilling my order and arrived sooner than expected. Item was well packaged and in good condition. Will definitely use their services again.”

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Posted 3 years ago

“Very quick. No problems”

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Posted 3 years ago

“I placed an order for an urgent part on a Saturday for Saturday delivery (which, assuming it is a vital part was understandable that it could be delivered same day). On the Monday I had to call to enquire where the part was and was informed that they don’t do same day delivery (at no point is this mentioned on the site). It has been 6 days since placing my order and I still don’t have the URGENT part. So no, I am not happy with the service received from PSD.”

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Posted 3 years ago

Hi Matthew, Thank you for your order and sorry you don't feel like you had a good service from us. You placed your order at 11:15am on Saturday, our cut off time for Saturday is clearly displayed at Friday 2:30. We are closed over the weekend and I don't think anyone in the UK can offer a same day SATURDAY delivery like that. We are based in the midlands and operate a fast next day service. Once our staff arrived on Monday we contact you straight away and made you aware of the issue and sent your order out on a tracked 24 hour service and is showing as delivered on Tuesday 12th. I hope you can change your review and also the product review to reflect the service we promise and delivered. Thanks Plumbing Supplies Direct

Posted 3 years ago

“Very happy quick delivery”

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Posted 3 years ago

“Great value and speedy delivery”

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Posted 3 years ago

“Good website and excellent service. Quick delivery.”

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Posted 3 years ago

“Fast delivery and good price.”

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Posted 3 years ago

“Very well-priced and lightning fast despatch. Great service.”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 4,884 reviews