Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 4,874 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“I ordered a part the website showed the part was in-stock. 1-3 working days for delivery. The next day I received an email stating the part had been dispatched and a parcel force tracking number was supplied. On the 4th working day with no delivery I checked the tracking number with parcel force to it was not recognised. I telephoned to enquire about my order and was told that my part hadn't been in stock and they had ordered one from somewhere else but that had gone missing. I told the person I was talking to to cancel the order and refund my money. They said they would 2 weeks later I'm still waiting for the refund!”

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Posted 8 months ago

“Product arrived yesterday after a delay(was ok with the delay thanks to good communications) sadly the main part of the product was not in the bag/box and is clearly missing. Tried to call no answer, have emailed, no answer. Disappointed that they don’t have people working in a Friday and now starting to think I may have been scammed. Beware”

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Posted 8 months ago

“Ordering was easy no hitches, I checked gc#'s of the products and were correct. Shipping arrived as stated just a few days earlier(ordered over the weekend). Packed well.”

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Posted 8 months ago

“excellent service and served my purpose !!!👍👍👍👍”

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Posted 8 months ago

“Great product.”

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Posted 8 months ago

“Great price,, good coms and fast delivery”

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Posted 8 months ago

“Good as always.”

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Posted 8 months ago

“A1 quick delivery..part exactly what I wanted. thankyou”

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Posted 8 months ago

“Good service 👍”

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Posted 8 months ago

“Used these guys for loads of stuff now. I would highly recommend them 👍”

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Posted 8 months ago

“They replied to a query I had regarding a product, I went ahead and ordered them, they arrived quickly and were as described. Can’t ask for more than that.”

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Posted 8 months ago

“Great price, has exactly what I was looking for & v quick delivery would definitely buy from Samson”

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Posted 8 months ago

“good price, arrived quickly”

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Posted 8 months ago

“Good product dispatched promptly”

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Posted 8 months ago

“sent on time”

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Posted 8 months ago

“Quick delivery well packed perfect item.”

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Posted 8 months ago

“I found and ordered what I needed with ease and it was delivered within a few days.”

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Posted 8 months ago

“Order was delivered extremely efficiently and complete. I would recommend this website and I will use it again.”

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Posted 8 months ago

“the product is good and delivered as said on time”

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Posted 8 months ago

“Good prices and delivery as promised. Will happily shop with again. A+++”

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Posted 8 months ago

Plumbing Supplies Direct is rated 4.6 based on 4,874 reviews