Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 4,874 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Delivered very quickly”

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Posted 7 months ago

“Excellent service. My only slight dissapointment was having ordered 2 x 3 metre lengths of pipe it arrived as 6 x 1 metre lengths. Not really a problem but more joints!”

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Posted 7 months ago

“Great service,ordered during bank holiday, received next working day 👍”

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Posted 7 months ago

“Good price, very quick delivery. Not yet fitted it.”

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Posted 7 months ago

“I ordered the Worcester 22mm filter what turned up was time clock they wouldn’t send a the correct product until they got there time clock back. Not impressed just want what I paid for why is that such a problem?”

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Posted 7 months ago

“We ordered one day and received the item the next. The service was fantastic.”

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Posted 7 months ago

“Product as described as in top quality. Delivery was next day. Outstanding.”

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Posted 7 months ago

“Great price good quality & delivery on time”

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Posted 7 months ago

“Brilliant service”

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Posted 7 months ago

“Excellent. IteM arrived within a couple of days and was well packaged”

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Posted 7 months ago

“Reasonable prices and quick delivery”

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Posted 7 months ago

“Excellent service and good quality products 👌”

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Posted 7 months ago

“Quality kit at great price”

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Posted 7 months ago

“Order arrived very quickly with no issues. I will definitely use Plumbing Supplies Direct again.”

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Posted 7 months ago

“Part received broken. Emailed company numerous times regarding refund, still no response. Poor customer service, poor quality parts.”

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Posted 7 months ago

“Had exactly what I needed in stock + delivered it promptly.”

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Posted 7 months ago

“The plumbing art was delivered in good time, but the part was missing a small washer where the water comes out. Luckily we could use the washer from the old part.”

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Posted 7 months ago

“Only received part of the order. No communication to explain that something was out of stock and no update since. Items received were all ok but unable to complete job without all items ordered.”

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Posted 7 months ago

“All very good”

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Posted 7 months ago

“Sorry, I don't like given negative reviews but my copper tubing turned up just wrapped in tape at both ends meaning that due to uncareful shipping the tubing was dented in many places, not ony does it look bad you obviously can't get a proper seal if you want to cut it at where the many dents were. Shoiuld be shipped more carefully or in a protective tube. The rest of the order was fine”

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Posted 7 months ago

Plumbing Supplies Direct is rated 4.6 based on 4,874 reviews