“I needed a new toilet flush button (Roca) and ordered the wrong item twice before I finally got it right. Plumbinbits accepted both items back for refund with no query at all despite it being my fault. Excellent customer service all round”
“Very prompt delivery but unfortunately it was the wrong item. However, I immediately contacted them & they responded instantly with a delivery the next day. Excellent response to their mistake.”
“Ordered 3 poly tanks of various sizes, messed up on delivery address, e mailed Sunday to change address, received reply early Monday to to confirn address was changed as requested. Items arrived on time, excellent quality products and great price. Would use again and recommend 100%. Thanks for great service.”