“First of all great website clear on measurements to ensure correct toilet seats were ordered very competitive pricing quick delivery good packaging updated on the order will definitely use again”
“Had to request advice about the fitting kit, called Plumbinbits, the phone was answered immediately, spoke to a person who advised me about the fittings. cannot ask for better service”
“Good roca senso toilet seat and fittings to replace our old one. Delivered quickly and fitted easily and supplied at one on the cheapest prices on the website”
Hi Anthony,
We're sorry to see you've left a 1-star review.
Our records show that this parcel was successfully delivered on 28/09/2026 at 13:50 via a secure delivery to an enclosed porch, with GPS location data and delivery photography recorded by the courier.
We haven't received any contact from you regarding a delivery issue, so unfortunately we're unable to investigate or resolve any concerns you may have experienced.
We'd genuinely like the opportunity to help. Please contact our customer service team with details of the problem, and we'll be happy to review the courier's GPS tracking, delivery photograph, and delivery confirmation information and work with you to find a resolution.
We take customer feedback seriously and are always keen to put things right where possible.
Kind regards, PlumbinBits Customer Service Team
“Good company to deal with, slight problem of wrong part being picked and sent, but rectified immediately and correct part sent the next day. Don't judge the mistake, judge the way it is rectified !”
“I was looking for a Swan neck waste connector and needed the dimensions to ensure it would fit. After trawling through at least a dozen sites, yours was the only site with the information I needed. The item was easy to find, reasonable price, good quality and quick delivery. You are now my goto site, many thanks.”
“Very happy with my purchase.
Great communication.
My taps were exactly as described and the delivery was super speedy.
It's just a shame my Husband was not as quick on fitting them 🤣”
