“I bought an auto syphon and installed it. It doesn't work. It comes with no instructions or advice about installation parameters. I've tried contacting PlumbinBits. - with no response so far.”
Hi Simon
You contacted us earlier today on the busiest day of the week expecting us to give you our technical expertise and advice. We are more than happy to help our customers where we can but we don’t promise this as we are simply a supplier of plumbing products (in fact most of our customers are in the trade).
If you feel the product is faulty, you may return to us for inspection and if so we can issue a replacement or provide a full refund.
Alternatively, if you’re happy to be patient with us a little, you can also try give us a call again and we can try help you over the phone 👍
“I cannot fault PlumbinBits service. No hassle from ordering to delivery. I was kept informed of progress of my order and this was fulfilled as promised.”
“Spoke to customer care as a part I received was not correct and it was replaced the the next day very impressed with the quick response thank you will use again”
