Hi Alan, we would have been happy to sort you out had you called us telling us your order hadn't arrived, these review invitations go out automatically.
I have duplicated your order and we will DPD a replacement to you tomorrow, this will include a pre-paid returns if you could use it to send the original back if it ends up being found and delivered by Royal Mail.
“Great price and very quick delivery, thought it would be one working day but it turned up on the Saturday after ordering on the Friday at no extra cost!”