“Order two items from PlumbinBits and both were great prices and arrived very quickly. For one order I made a mistake with the address and they quickly sorted the issue with minimal fuss. Great customer service and support. I will be ordering more items when needed!”
Hi Alan,
I’m sorry your order took over a week to arrive—that isn’t the experience we want. And I totally agree, we ran a trial of EVRI, and the first batch of orders had issues at the EVRI hub, which added a few days to the 2 day service. This issue has now been fixed, so this should not happen again
Kind regards,
Team PlumbinBits
Hi Jonathan,
I’m sorry your order hasn’t arrived yet and that next-day delivery hasn’t been fulfilled. We can check the tracking on your shipment and, if it’s still missing, arrange a replacement or a full refund. Please reply with your order number and we’ll sort this out promptly.
Kind regards,
Team PlumbinBits
“Ordered a replacement Dudley dual flush syphon and push button. The price was the best i could find and the items were delivered very quickly and well packaged.
A great supplier.”
“Exceptional customer service
Whilst product was wrong ( and this, because off my lack of reading specs correctly). The team on the phone were really helpful and return was easy with refund also instant”
HI Paul,
I can not see any messages from you about the JollyFlush. We sell hundreds most weeks with no issues, but there can always be the odd one, so if you are still having issues, please let me know so I can sort this for you.
Regards
