Play Like Mum Ltd Reviews

Name: Play Like Mum Ltd
Rating: 4.86

4.9 Rating 4,903 Reviews

97 %

of reviewers recommend Play Like Mum Ltd

4.9

Based on 4,903 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Play Like Mum Ltd 5 star review on 20th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why Evri was used has a delivery service when they only use independent people with cars 🤔❓ The pram is now been at the depot for over 4 days so a week on still no delivery 😠😡😩”

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Posted 3 months ago

“The very expensive prams arrived at 4pm in large white boxes with huge pictures of prams on them. They are obviously christmas presents and my children saw them, and the magic of santa is completely ruined. I did try to order them to a shop nearby but for some reason the sale didn't go through at first then defaulted back to my home address. I messaged them and they just said sorry, we warned you about the boxes, but what am I ment to do when they arrive as the kids come home. Why can't the boxes be more discreet? Esp as there for children. So annoyed with this company. I cant say what the prams are like yet as there christmas presents so haven't been opened. So I hope they are worth it.”

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Posted 3 months ago

“My parcel was left at the wrong address When I contacted play like mum they stated evri will just say it's been delivered . I had to rebuy my daughter another birthday present . Not great customer service. I would not recommend”

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Posted 3 months ago

“I haven't received this item”

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Posted 4 months ago

“Ordered for my daughters Christmas present. It is now 2nd January, and I am still waiting. Will review the item when it arrives.”

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Posted 2 years ago

“Unfortunately I have yet to receive the item I ordered.”

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Posted 2 years ago

“Xmas present ordered 3 weeks ago. Not come. Called yourselves and you re sent. Still waiting for that one as well. Sack your courier.”

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Posted 2 years ago

“Still not received the item. PLM have promised to contact Evri but have not been in touch.”

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Posted 2 years ago

“Cancelled order”

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Posted 2 years ago

Unfortunately, we haven't had any correspondence in regards to you cancelling your order.

Posted 2 years ago

“Still not received my purchase. Was delivered to my click and collect point last Wednesday but due to an error with Play like mum and hubbox not providing the correct details they won't release the product to us. Despite calling play like mum and hubbox on a number of occasions it has still not been sorted yet.”

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Posted 2 years ago

“Product I ordered is very cheaply made took it out of box last night to put up for my daughter birthday today and the pram wheels are wonky due to cheap plastic part bent”

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Posted 2 years ago

“I wasn’t informed of my parcel being delivered to my point of pick up. It appears that pick up point was seen as home address. The only way I knew that my parcel had arrived at pick up point was when I received an email asking me to rate your service. So very shoddy communication”

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Posted 2 years ago

“really small, please add size”

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Posted 3 years ago

Thank you for your review. All the sizes are listed in the additional information section of the product page on our website. This pushchair is not for babies it is for children to put their dollies in.

Posted 3 years ago

“Still waiting on the pram i ordered on 23rd Dec, got an email today to say play like mum dispatched on 23rd but Yodel had not sent to indivdual hub so they were resending the pram today and i should get it tomorrow 31st Dec but still no tracking info for it quick enough to take the money on 23rd Dec though, and i have still got a very upset 7 year old. Very disappointed i wont be using again thats for sure.”

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Posted 3 years ago

“I have not received my perches”

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Posted 3 years ago

Hello, We have tried calling you in regards to your order. We have also sent you an email. This will be rectified today. We apologise for any inconvenience caused. Regards Kimberley

Posted 3 years ago

“I am livid that only half the peak was in the box, no brackets no vixie and didn’t send the top part of the pram just the buggy part x 2 it absolutely ruined my little girls Christmas”

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Posted 3 years ago

“So disappointed. My order was shipped in a box with a giant picture of the item on each side. When we opened the door my daughter was stood next to me and clocked it immediately- She couldn’t understand why Father Christmas had sent present her present by courier! What is this company thinking sending products out like this at Christmas? We saved hard to give our kids a bit of joy after a hard year. Thanks to this blunder the magic was ruined. Not happy.”

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Posted 4 years ago

“The delivery driver was extremely rude to my elderly disabled father not impressed at all”

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Posted 4 years ago

“I bought this on a tue A accessory set snd a Pram I was told next day and it was the fri I recieved the accessories set but no Pram I emailed them and they checked with yodel who didn’t deliver the Pram I don’t know what happened but they sent another Pram out on Monday it’s my daughters birthday on Tuesday so tie they delivered it I had nipped to the shop but thought they would try and deliver again but no they send me a message today saying they couldn’t find my house. That’s a lie. I have contacted play like mum who I told I want the Pram delivering again today I even gave my number and she said hopefully it will be tomorow she should be telling yodel to deliver it today as planned.. Iam making an official complaint why use a company that’s unreliable 🙄 and they deliver till 9 pm so why can’t they deliver it again because they lied about delivering it that’s why. Do my rip is order about 2 weeks before you need it cause my little girl had no birthday present and still hasn’t got 1 Iam fuming 🤬”

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Posted 4 years ago

“The product was left on my doorstep . I complained about this last time I ordered by the same thing happened again. It’s a shame as the delivery is really prompt but anyone could have picked it up”

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Posted 4 years ago

Play Like Mum Ltd is rated 4.9 based on 4,903 reviews