Playdale Playgrounds Reviews

Name: Playdale Playgrounds
Address: Haverthwaite, Ulverston, Cumbria, LA12 8AE, ,, Cumbria
Rating: 4.63

4.6 Rating 167 Reviews

92 %

of reviewers recommend Playdale Playgrounds

Company Reviews

Metrics

Info

4.6

Based on 167 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Playdale Playgrounds :

Playdale Playgrounds Ltd is a family-run, international business that manufactures playground equipment. We pride ourselves on creating exciting, innovative and educational outdoor play equipment that makes children smile all over the world.

Our head office, manufacturing facilities and global distribution centre are situated on the edge of the Lake District in Cumbria, UK. We have a fantastic team of 110 people and have created over 23,000 play areas in 49 countries across the world.

Visit Website

Phone:

01539531561

Email:

info@playdale.co.uk

Location:

Haverthwaite, Ulverston, Cumbria, LA12 8AE, ,
Cumbria
LA12 8AE

Write Your review

Tell us how Playdale Playgrounds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Playdale Playgrounds 5 star review on 2nd December 2024

Kilham Playing Fields Association

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality equipment and good service, didnt give 5 stars as the installation date was changed 3 times but we are very happy with the new see -saw. We have several pieces of equipment from Playdale and we use them each year to inspect all our equipment. Would recommend their services”

Helpful Report

Thank you for your feedback for for recommending our services! We're glad to hear you're happy with the quality of our equipment and that you love the new seesaw.

“Nicole and team were excellent in helping us to decide what we wanted within our budget. She visited us twice, the first time to look at the site, gave us lots of information and advice that really helped us and looked at the brochure with us to advise us what would be suitable The second time she presented excellent clear images of the playground, costings of everything which we need for our bid, alternatives so we still have choices. Nicole is lovely to work with, very professional and informed. Helped us enormously. Many thanks.”

Helpful Report

Thank you for your fantastic review! We’re thrilled to hear that the team were so helpful in planning your playground within budget. It’s great to know that the site visits, information, and presentations made a difference. Thanks again for your feedback!

“Playdale, very professional and very responsive. Communication was very good. Good service overall and final installation of play equipt to a high standard.”

Helpful Report

Thank you for your review! We’re thrilled to hear that you found our team professional and responsive and that you were pleased with our service. Thank you for choosing Playdale

“We have been pleased with the quality of the equipment and found the Playdale team very helpful and supportive.”

Playdale Playgrounds 5 star review on 13th September 2023

Helpful Report

Thank you for your kind review Beckbury Parish Council! We’re delighted to hear that you are pleased with the quality of our equipment and found our team helpful and supportive. Thanks again for choosing Playdale.

“We are frustrated by the slowness of the last issues to be resolved - the HERAS fencing is still up and no date for its removal. The school holidays will soon be over.....”

Helpful Report

“Playdale playgrounds were a pleasure to deal with from start to finish. Nothing too much trouble on site or Iim the office and always a prompt response. Really pleased with the finished product the local response has been amazing. Thank you”

Helpful Report

Thank you for your fantastic review Thorney Parish Council! We're thrilled to hear you had a positive experience with us from start to finish and that you love the finished product. Your satisfaction and the local community’s positive response mean a lot to us. Thanks again for choosing Playdale.

“Tracy was always available and ready to chat and discuss our needs. The project to install some new 'adventure' play items took a while to organise, with some delay from us and sensible waiting time from the company, to ensure the field area was in the correct state to set up the equipment. The installation was very prompt and efficient.”

Helpful Report

Thank you so much for your wonderful feedback! We truly appreciate your kind words and are thrilled to hear that we were able to deliver just what you wanted. We pride ourselves on providing excellent customer service, and Tracy is a valuable member of our team who goes above and beyond to ensure our customers' satisfaction. We understand that the project to install the new 'adventure' play items took some time to organiSe, with delays from both parties. However, we are grateful for your patience and understanding as we took the necessary waiting time to ensure the field area was in the correct state to set up the equipment. Our goal is to deliver a solution that meets your requirements while ensuring safety and quality. We are also delighted to hear that the installation itself was prompt and efficient. Our team works tirelessly to ensure smooth and timely installations, and it's rewarding to know that we met your expectations in this regard. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your continued partnership and are here to support you. Thank you once again for choosing us and for taking the time to share your positive experience. We look forward to serving you in the future. Warm regards Team Playdale

“Our association with Playdale has always been first-class. Their Area Sales Manager understood exactly what we required for our Recreation Ground, complied with all the deadlines and helped us secure National Lottery funding for our scheme. Their team provides an excellent service and we would have no hesitation in recommending them to anyone requiring playground equipment.”

Playdale Playgrounds 5 star review on 7th August 2023

Helpful Report

Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with Playdale has been nothing short of exceptional. It's truly rewarding to know that our Area Sales Manager understood your specific needs for your Recreation Ground and ensured that all deadlines were met. We are also delighted to have played a part in helping you secure National Lottery funding for your scheme. It's moments like these that remind us why we are passionate about what we do. At Playdale, we strive to provide an excellent service to all our valued customers, and your recommendation means the world to us. We take great pride in delivering top-quality playground equipment and ensuring that our clients receive the support they need throughout the process. Once again, we sincerely appreciate your kind words and trust in Playdale. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to continuing our partnership and creating more joyful and engaging play spaces together. Warm regards, Team Playdale

“GOOD WORK LEAD TIME SLIGHTLY LONG”

Helpful Report

“Just perfect for what we wanted,”

Helpful Report

Thank you so much for your kind words! We are thrilled to hear that our product/service was just perfect for what you were looking for.

“Great service, great product, just couldn't get it to us for the date we wanted due to stock issues, but even so they communicated well and then delivered at a time to suit us.”

Helpful Report

Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you found our service and product to be great. We apologize for the inconvenience caused by the stock issues that prevented us from delivering on the date you originally wanted. However, we are delighted that our communication throughout the process was effective, and we were able to work together to find a suitable alternative. Customer satisfaction is our priority, and we are glad we could accommodate your needs and deliver at a time that worked for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and are committed to continuously improving our services. Thank you again for your support and understanding. We look forward to serving you again. Best regards, Team Playdale

“Great customer service and support throughout the process from all involved, the office staff through to the installation engineers, and the end product has been very well received by children and their parents alike”

Helpful Report

“Chris and Tracey are always very good and easy to deal with. The two play areas were delayed mainly due to weather. General feedback on the contractors from each site, was they weren’t very productive and attitude could be better.”

Helpful Report

Hello, Thank you for taking the time to leave a review. I'm glad to hear that Chris and Tracey were easy to deal with and that you're happy with the play areas, despite the delay caused by the weather. I'm sorry to hear that the contractors didn't meet your expectations in terms of productivity and attitude. We will definitely take this feedback on board and work to improve our processes in the future. If you have any further feedback or suggestions, please don't hesitate to let me know. We strive to provide the best service possible and your feedback helps us to achieve that. Best regards,

“Always really helpful, quick to respond, great company to deal with.”

Helpful Report

“Fabulous equipment, installation on time and as planned.”

Helpful Report

“The full process of working with Playdale was a very supportive experience , without being pressured into decision making.Timescales proposed by the Playdale team were met and the end result of a refurbished play area has been very well received.”

Playdale Playgrounds 5 star review on 27th April 2023

Helpful Report

Thank you for your wonderful feedback! We greatly appreciate your kind words and are thrilled to hear that your experience working with Playdale was supportive and pressure-free. At Playdale, we believe in providing a supportive environment where our customers can make informed decisions at their own pace. It's fantastic to know that you felt comfortable throughout the process and were not pressured into making any decisions. We are delighted to hear that the end result of the refurbished play area has been very well received. Creating engaging and enjoyable play spaces is our passion, and it brings us immense joy to know that our efforts have made a positive impact. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We value your partnership and are here to support you. Thank you again for choosing Playdale and for taking the time to share your positive experience. We look forward to serving you in the future. Best regards, Team Playdale

“The recessed holes for the washers were drilled the wrong side of the timbers so we had to redrill them on site.”

Helpful Report

“The team are very efficient and professional, they provide an excellent service and are very helpful. We are extremely happy with our new playground equipment”

Helpful Report

“After the initial our contact we had a seamless service from the site inspection, to proposals, quotes and installation. Good communications and service throughout the process and after completion.”

Playdale Playgrounds 5 star review on 1st February 2023

Helpful Report

“I have been an employee at Playdale for over 16 years and I really enjoy my job. The team is really helpful & friendly to work with and the quality of our products are second to none. It's a great place to work.”

Helpful Report

Playdale Playgrounds is rated 4.6 based on 167 reviews