Playdale Playgrounds Reviews

Name: Playdale Playgrounds
Address: Haverthwaite, Ulverston, Cumbria, LA12 8AE, ,, Cumbria
Rating: 4.63

4.6 Rating 167 Reviews

92 %

of reviewers recommend Playdale Playgrounds

Company Reviews

Metrics

Info

4.6

Based on 167 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Playdale Playgrounds :

Playdale Playgrounds Ltd is a family-run, international business that manufactures playground equipment. We pride ourselves on creating exciting, innovative and educational outdoor play equipment that makes children smile all over the world.

Our head office, manufacturing facilities and global distribution centre are situated on the edge of the Lake District in Cumbria, UK. We have a fantastic team of 110 people and have created over 23,000 play areas in 49 countries across the world.

Visit Website

Phone:

01539531561

Email:

info@playdale.co.uk

Location:

Haverthwaite, Ulverston, Cumbria, LA12 8AE, ,
Cumbria
LA12 8AE

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Playdale Playgrounds 5 star review on 2nd December 2024

Kilham Playing Fields Association

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and quick service from Playdale. Waiting for designs.”

Helpful Report

Hi Sophie, Thank you so much for sharing your experience with us so far 👍

“Fantastic piece of equipment, easy to order and delivered as arranged. The stainless welding is a piece of art. Thoroughly recomend.”

Helpful Report

Hi Paul, thank you for the kind words about your experience with us. Our Production Team take great pride in their work and will be thrilled to hear your feedback on their stainless welding!

“the recent multi-play flat pack unit that our lads have been putting in this week at Longsight Park. They’ve spent a lot of time drilling extra holes in the workshop as things didn’t line up when they were assembling the units. There was a lot of head scratching and the lead, Gary, said it’s the hardest piece they’ve ever put in.”

Helpful Report

Hi Bolton Metropolitan Borough Council, thank you for taking the time to write this review. We apologies for any inconvenience this may have caused and wanted to let you know your feedback has been passed on to our Production Team.

“Great service from Playdale’s everything was easy and straightforward”

Helpful Report

Thank you for taking the time to write this review :)

“The Playdale service offering from product selection to installation has been fantastic the install team were very efficient and tidy. Thank you”

Helpful Report

Hi Bulkington Parish Council, thank you for the kind words about your recent installation . Your review means a lot to us and we will pass on the good feedback to our team.

“Excellent service so far, we are awaiting the designs!”

Helpful Report

Thanks so much for sharing your experience with us so far.

“Ordered pats to be replace as a playground inspection, given order to replace parts on 8th Feb. Stated that there was a wait of 7-9 weeks. Told week of work to be done was week beginning 12th April. Rang on 14th person I needed not at work will contact me, No contact I rang again 16th only to be told that my work to be done date is 3rd may. 12 week wait for replacement parts NOT HAPPY”

Helpful Report

Hi Tom, we’re sorry to hear that your experience was not up standards and your order information not communicated effectively. We would like the opportunity to look into your issue further and will be in touch with you soon to resolve this.

“Excellent workmanship and communication, the site team were superb”

Helpful Report

We’d just like to thank you for taking the time to write this review for us. Every bit of feedback like this does so much to help us out!

“The staff were easy to deal with and the equipment is of a good standard and is very popular with the childre and parents”

Playdale Playgrounds 5 star review on 24th March 2021

Helpful Report

Hi The Charltons Parish Council, We’d just like to thank you for taking the time to write this review for us. We are so glad the children are enjoying their new equipment :)

“Andrea must be most pleasant and helpful person I have ever dealt with when an online order needed amending. Nothing was too much trouble and your fantastic swing is now a feature of my son's garden and the grandchildren love it. Was delivered on time that l asked for. Would use you and recommend you to anyone. Thanks.”

Helpful Report

Thank you so much for your kind review, Celia. We really appreciate you taking the time out to share your experience with us — We have passed on your kind words to Andrea who is thrilled. Thanks again!

“Excellent.”

Helpful Report

Thanks so much for your feedback. We hope the children are enjoying their new playground equipment :)

“Great customer service with very helpful and informative staff! Competitive prices...would definitely recommend Playdale :)”

Helpful Report

Hello, Thank you very much for your lovely review. I have passed the feedback on to the Playdale team :) Kind regards, Hannah

“The team was very helpful and installation went smoothly.”

Helpful Report

“Great service”

Helpful Report

“We were very happy with the service provided in replacing two pieces of play equipment, and are planning to use Playdale again.”

Helpful Report

“Great service start to finish.”

Helpful Report

“We had a warranty claim on out 14 year old timber nest swing (15 year warranty on laminated timber, see picture) which was no quibble and a repair was offered straight away, however we decided to replace the whole swing with the upgraded steel in floor design due to its age and received a discount on a new swing instead of the warranty repair on the old swing, which was installed quickly and professionally.”

Helpful Report

“Poor service from your rep. Not impressed at all.”

Helpful Report

Dear Ribby With Wrea Parish Council. We are so sorry to receive this review and sincerely hope that the discussions with our Managing Director last week have reassured you that this is not a common occurrence. The offer to visit you on site to discuss further still stands and we hope we can arrange a meeting soon. Kind regards, Playdale

“We are a long term customer of Playdale, having had two separate play areas installed. This review is primarily referring to our most recent communication with them; arranging inspections and quotations for some repairs. Heather was, as always, really helpful and patient despite me changing the quotation at every turn. Thank you!”

Helpful Report

“Honest and happy to help, could not ask for more.”

Helpful Report

Playdale Playgrounds is rated 4.6 based on 167 reviews