Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.43

4.4 Rating 1,923 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,923 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“Great service and delivered a day early.”

Helpful Report

“Excellent product, very competitive price and excellent service and information re: delivery updates. Recommended by my Son and would definitely recommend Building Plastics.”

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“Easy to use web site. Fast delivery and helpful delivery driver”

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“Product very good quality and arrived on time”

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“Ordering easy. Delivery as promised. Just what you want.”

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“Fast service, excellent communication and a friendly approach, will use again”

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“Excellent couldn't fault a thing, very competitive and delivered right to the door. Will definitely buy from again.”

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“Bought the plastic skirting board and was brilliant so easy to fit even round curved bay windows”

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“Excellent service, a lot cheaper than rivals and delivery was super quick, would highly recommend”

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“Delivery has been really good and quick usually but I had a problem and a few bits were missing from my order I’ve been trying to ring to get through and sent numerous emails but have not heard anything back not good customer service. Would give 5 stars as eberything was good but not replying to my messages and not being able to get through on the phone at all I have to give 3 stars”

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“Exactly as advertised and delivered on time”

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“Top Class product. Excellent Value for Money. First Class Service. When placing my order I expected to have to wait 10 working days for delivery. I actually received my order within 3 days. There had been an error loading the delivery van and I was one piece short but this was rectified within 2 working days.”

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“I’ve ordered several times from this company and without exception have had to chase each and every one of them. Elongated delivery times and virtually impossible to contact. On a positive note the prices are competitive.”

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“Great product very good price and free delivery. Well impressed with the result. 🤗”

Building Plastics Online Ltd 5 star review on 4th November 2020

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“Ordered chamfered skirting boards for new extension was very impressed by the product, had no problem with ordering and received the goods within expected delivery date. Will be using company again for future projects would highly recommend.”

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“I was informed by email that my delivery would arrive yesterday. Today I received a email to review. I have still not received the delivery and not even a phone call or email with an apology. It is meant to be delivered with their own van so they should be able to give me some updates.”

Helpful Report

Dear Mr Richard I'm sorry to hear about your disappointment and I would like to personally assist you with making things right. If you would like to e-mail me at customerservices@bpoltd.co.uk and mark if for my attention, with you order number. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue. Kind regards Kathleen.

“I ordered 6 fascia boards from building plastics online (5m x 300mm). They arrived a day before they said they would! The boards arrived in perfect condition, very happy with the service provided!”

Helpful Report

“Terrible company to deal with. Advised of a delivery date, waited in all day. Arrived the next day so lost a days work .cannot get through on the phone ( on hold for 30 mins ). order was delivered in 2 parts. The skirting and internal corners were delivered the following week. On opening the package the Torus skirting I ordered turned into chamferred skirts but got the correct corners ( which of course did not fit the incorrect skirting. tried again to contact the company. Still not picking up the phone and 2 weeks later still no response to my email. Had to buy replacement corners from Amazon to get the job done so £14 out of pocket. Products were fine but the customer service is completely non existant. Buy from anywhere but here. Order number 57143”

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“Did not receive full order And no communication to say why”

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“I was very satisfied with the Fascia Board I bought. Wide range of products available. Understandably in these difficult times delivery time was a little extended. But was able to get an update from the customer services team.”

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Building Plastics Online Ltd is rated 4.4 based on 1,923 reviews