Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.42

4.4 Rating 1,925 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,925 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with. Will definitely use again.”

Helpful Report

“Most items I required I could order.1 item 5.5m 68mm round black downpipe I couldn't order because the link was broken. I had an online chat with the assistant, I was advised to select 4m and 5.5m would be delivered. Ha. No chance. I added my home address and a delivery address of the property we are developing. Items were automatically going to be delivered to my home address (why)? Obviously I didn't want that so I sent an email. I also copied the email and sent it to 'Contact us' on BPOL website. I got no reply so I rang them, not a good call, seemed like some schoolboy farmer answered, not computer savvy. At least the order came to the correct address even though they spelled it incorrectly. I credit that to the driver from Eurocell of Sunderland. I realised the down pipe was wrong, Eurocell showed me paperwork which still had 4m on it and couldn't do anything about it. I had various contractors on site so called BPOL as soon as I could. They questioned why I called so late. I didn't want to call at all! When I mentioned the wrong item delivered the person on the phone remembered it was he who said the 5.5m would be delivered. He got it wrong. I was then asked what I wanted done about it. I answered 'get Eurocell to deliver 5.5m and take 4m back'. It didn't happen, I haven't used it, I want it exchanged. Not a good experience. I'm gonna cut BPOL out and go direct.”

Helpful Report

“Really good prices and fast delivery. easy to order.”

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“Easy to order. Great prices. Good quality materials however the company they use in my area was shockingly rubbish. Check who they are using to deliver and supply your order. I will use again if supplier is different.”

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“Best prices I found anywhere on the internet. Received in perfect condition and on time.”

Helpful Report

“exterior cladding ordered was very good quality , and price was exceptional, delivery was when expected and communication was very good and all questions answered and acted on promptly , would use again and recommend to others ,”

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“Great service and price Looks good thanks”

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“Easy and great company to deal with product delivered quickly.”

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“The item ordered arrived on time and as stated on the website. Everything OK.”

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“Did everything as required, ordering was easy and items were delivered quickly. Phoned with a small query which was answered promptly, always a good sign. Would have preferred an email confirmation of order. That's the only niggle, Price was good and I wouldn't hesitate to order from them again.”

Helpful Report

“A very good transaction”

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“Very efficient service, great quality product, very reasonable price”

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“Great prices, great service, will always recommend and use from now on”

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“Excellent service and will buy again Thank you”

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“Good quality product, good price, delivered on time. Wouldn't hesitate to use again!!”

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“Two items delivered as expected. Unfortunately one item was damaged due to careless handling on delivery to the premises.”

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“Good product. Delivered to my door.”

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“My order was delivered in good time and in good order. I would definitely use this company again and recommend it to friends and family.”

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“WAS VERY IMPRESSED WITH THE SERVICE I WAS GIVEN AND WAS USE YOUR COMPANY AGAIN QUICK DELIVERY AND PLEASANT ON THE WHEN I WAS ORDERING THE MATERIAL I NEEDED”

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“Order took about 4 weeks to arrive and I had to chase for updates”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 1,925 reviews