Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.42

4.4 Rating 1,982 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,982 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 24th February 2025

Dave

Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and excellent product, will be buying from here again”

Helpful Report

Dear Customer, Thank you for your fantastic 5-star review! We're so pleased to hear that you experienced quick delivery and found our product to be excellent. Your support means a lot to us, and we can't wait to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“The communication was good and delivery was as agreed, on time and all items correctly delivered.”

Helpful Report

Dear Andrew, Thank you for your 5-star review! We're delighted to hear that our communication and timely delivery met your expectations. Your satisfaction is our priority, and we truly appreciate your support. We look forward to assisting you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“I was delighted with the product, fast delivery and price. Exceptional customer service. Thank you.”

Helpful Report

Dear Steve, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you were delighted with your product, our fast delivery, and the exceptional customer service you received. Your satisfaction is our top priority, and we truly appreciate your kind words. We can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Highly recommended”

Helpful Report

Dear Customer, Thank you so much for your 5-star review! We're thrilled that you highly recommend us and appreciate your support. Your satisfaction means the world to us, and we look forward to welcoming you back soon! Best regards, Kathleen Building Plastics Online Ltd.

“Great price, good product will use building plastics again in future.”

Helpful Report

Dear Customer, Thank you for your fantastic 5-star review! We're delighted to hear that you found our prices great and our products met your expectations. We appreciate your support and look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Very impressed with product however did not receive notification of when item was being delivered. Lucky I was in when delivery person turned up. Only minor issues but otherwise very pleased”

Helpful Report

Dear Steve, Thank you for your 4-star review! We're glad to hear that you were impressed with our product. We apologize for the lack of delivery notification and appreciate your understanding in this matter. Your feedback is invaluable to us, and we’ll work on improving our communication for future deliveries. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent value and free delivery over £30”

Helpful Report

Dear Customer, Thank you for your 5-star review! We're thrilled to hear that you found our value excellent and appreciated the free delivery on orders over £30. Your feedback truly motivates our team, and we can't wait to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“When I receive it I'll let you know 😌”

Helpful Report

Dear Andy, Thank you for your review. I appreciate you taking the time to share your thoughts with us. While I understand that you haven't received your order yet, I hope it meets your expectations when it arrives on Monday 11/11/2024 If you have any questions or need assistance in the meantime, please don't hesitate to reach out. Best regards, Kathleen

“good service - good value”

Helpful Report

Dear Clive, Thank you for your 5-star review! We're so pleased to hear that you found our service to be good and our value to be excellent. Your kind words really motivate us, and we look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Really easy to order and fast delivery will be using them again”

Helpful Report

Dear Kevin, Thank you for your 5-star review! We're delighted to hear that you found our ordering process to be easy and enjoyed our fast delivery service. Your feedback means a lot to us, and we can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Havent used product yet but delivery was a shambles. Mail to say they would advise delivery date then courier just turned up while at work and left delivery outside. Customer services couldnt be bothered to reply to my complaint”

Helpful Report

Dear Norman, Thank you for completing your review on BPO. I am sorry to hear that our service did not meet our usual high standards in your experience. I also attempted to locate an email from you but, unfortunately, I couldn't find one. Could I kindly ask you to email me directly at customerservice@bpoltd.co.uk, marking it for my attention? I would be happy to look into any concerns you may have and assist in resolving them. Thank you again for your feedback, and I look forward to helping you. Best regards, Kathleen

“Brilliant service from order to delivery, very good on price thanks”

Helpful Report

Dear Ray, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced brilliant service from start to finish and found our prices to be to your liking. Your support means a lot to us, and we look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent price and service, Delivered on day stated thankyou”

Helpful Report

Dear Valued Customer, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you were pleased with our pricing and service, and that your delivery arrived as promised. We truly appreciate your support and look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Very easy to order on line. Delivery within 3 days.”

Helpful Report

Dear Gooner, Thank you for your excellent 5-star review! We're so glad to hear that you found our online ordering process easy and that your delivery was prompt. Your satisfaction is incredibly important to us, and we look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Very quick delivery, our skirting was really good quality and the price was alot cheaper than other companies”

Helpful Report

Dear Rose, Thank you for your wonderful 5-star review! We're delighted to hear that you received your skirting promptly and that you were impressed with its quality and price. Your satisfaction is our top priority, and we look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Great product at excellent costs. Best value on the Internet”

Helpful Report

Dear Raymond, Thank you for your 5-star review! We’re delighted to hear that you found our product to be great value at excellent costs. Your feedback means a lot to us, and we can't wait to help you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Used these guys a few times and really good product and delivery will deffo use again”

Helpful Report

Dear Jamie, Thank you for your fantastic 5-star review! We're thrilled to hear that you've had a great experience with our products and delivery. We truly appreciate your continued support, and we can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Delivered on time and vey pleasant delivery driver”

Helpful Report

Dear Valued Customer, Thank you for your 5-star review! We're pleased to know that your delivery was on time and that our driver made a positive impression. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“WASTE OF TIME. Just go direct to Eurocell instead of dealing with these fools. Sent the wrong items, after 3 weeks yet to receive the right ones.”

Helpful Report

Dear Adam, I am sorry to hear that you are still waiting for the stop end to be delivered. After looking into the matter, and as we discussed today, I can confirm that your stop end will be sent out in today’s post. I would like to apologize again for the delay and any inconvenience this has caused. This does not reflect our usual standard of customer service, and I truly appreciate your patience and understanding. Thank you for giving me the opportunity to resolve this matter for you. I appreciate your patience and trust in us. Kind regards Kathleen

“Very poor service Cancelled my order and will not be using again”

Helpful Report

Dear Darryl, Thank you for your feedback. I’m sorry to hear that you needed to cancel your order due to the extended lead time. After looking into this with our delivery depot, I’ve learned that, unfortunately, your order was missed in the scheduled dispatch. I’ve requested that our accounts team process a full refund for you as soon as possible. Thank you for your understanding, and please feel free to reach out if there’s anything further I can assist you with. Best regards, Kathleen

Building Plastics Online Ltd is rated 4.4 based on 1,982 reviews