Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.42

4.4 Rating 1,888 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“Competitively priced. The only company who could supply the fencing I required. Some initial confusion re delivery (hence the 4 stars) but communication with the company was easy, and the issue resolved in a timely, polite and professional manner.”

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“Excellent communication, arrived earlier than the expected delivery. Delivery guy very friendly as was the lady at customer service. Overall was very impressed”

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“So they looked great, excellent price and advised it'd be around 14 working days for delivery, no problem. Then after this time had passed, I messaged to see if they had a delivery date, which raised a ticket. Nice lady replied she'd speak to Maidstone office and let me know. Then after weekend, get a message saying ticket resolved. No other emails. So I emailed to say it wasn't resolved and I still hadn't received. Then got the same nice lady saying that they'd delivered the day before. Which obviously they hadn't and I requested a picture, confirmation of address and signature. Then same nice lady says it was a mix up but it'll be delivered this afternoon.....after 8pm and still no sign. So more porky pies. Personally, if it's going to be delayed then just let me know a date when it will be here, not lies and excuses. Very poor and suspect I'll have to buy elsewhere since you can't trust what they are actually telling you.”

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“Excellent service, repeat customer here and I would and have recommended this company to friends and family. Easy ordering, quick delivery and excellent price.”

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“Fast efficient service. Excellent advice. Quick delivery. Great price. Couldn’t ask for more”

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“good product, arrived quick, well packaged and a fantastic price Thank you very much.”

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“Quick delivery and good price.”

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“Products are reasonably priced. Good selection as other major retailers did not have the products I needed. Delivery cost are good. Only downside no notifications of delivery just arrived. Well packaged.”

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“The website and ordering process was good and the prices were very good however it only merits a score of because despite the website stating delivery normally around 3 days the order took over two weeks to arrive and in that time I had to chase it twice. Was told it would arrive on Thursday but despite staying in all day nothing happened and I received no communication to say why until I chased for an update again. It eventually arrived on the following Monday.”

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“Happy Customer .. great prices and products , received in good condition and the delivery driver was great , I ordered 5mtr window sill cover and helped me to get into the house 5*”

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“I have used this company before and had no hesitation in buying from them again. Once again they proved they deserve their high rating. No trouble placing the order and goods were delivered promptly, good quality, exactly as ordered and a friendly driver. Five stars from me once again.”

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“Excellent, quick and efficient service. Website very easy to use.”

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“Easy to order and delivery was on time and was quick, and was a good price 👍”

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“Great prices and fantastic delivery will be using again”

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“Easy to use website. Picked up next day at my local Eurocell branch in Durham. Staff a pleasure to deal with.”

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“Great service, Very helpful delivery driver. save me a lots of money. the telephone call take too long to answer.”

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“Great service, Very helpful delivery driver.”

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“Brilliant service, easy to order, good value and delivered within 3 days.”

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“Very quick cheapest prices reliable good delivery service”

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“Delivered on time and package well done, no broken boards. Well priced and good quality, would use Building Plastics again.”

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Building Plastics Online Ltd is rated 4.4 based on 1,888 reviews