Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 1,821 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

anthony@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“first class service, best price.”

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“Eady to order. Price very good. Delivery smashing. Just as expected”

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“Delivery was very quick apart from the order being short. I ordered 5 but only received 2 but that did not matter in this case as the driver sorted bit the same day so there was no delay for me. Big thanks to the driver”

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“The products are of exceptional quality and the prices are very reasonable. I highly recommend this company and have nothing negative to say about them.”

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“Very good customer service one of best good prices and delivery spot on time definitely use again I recommend them to anyone believe me you can't go wrong”

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“Fantastic service ,very quick delivery”

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“Excellent service and a good price on the 300ml Hollow plastic boards I want go anywhere else.”

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“Would highly recommend Building Plastics Online for choice of materials, competitive pricing, quick delivery and good communication, thank you. A++++++++++”

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“Pathetic service and poor communication, if a product isn’t in stock dont lie it’s out for delivery when it wasn’t, I was badly let down, of which I purchased from gap within a day on time my loss money wise but you learn.”

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Dear Darren,Thank you for taking the time to provide feedback on your experience with Building Plastics Online Ltd. We genuinely appreciate your input and apologize for the issues you encountered. I can confirm that we delivered your goods in full as we informed you on the 07/06/2024 @ 1:58pm and we have a signed POD. We are truly sorry for the pathetic service and poor communication that you experienced. It is unacceptable that we misled you by falsely claiming that a product was out for delivery when it was not. We understand that this kind of letdown can be frustrating and we sincerely apologize for the inconvenience and any loss you may have incurred. We value your business and want to make sure we improve our services to meet your expectations. We would greatly appreciate it if you could let us know how we can make things better for you in the future. Our aim is to address any shortcomings and ensure a more seamless and reliable experience for our customers. Once again, thank you for bringing these concerns to our attention. Your feedback is essential in helping us improve our services. We hope for the opportunity to make it up to you in the future. Best regards, Natasha Bing Building Plastics Online Ltd.

“Good company and good product. I only wish they put expected lead time for delivery on their website. I was ok with time but sometimes you need to know how long it will take to receive the good while ordering.”

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“Reasonable price and quick delivery”

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“Great product . Long wait for delivery. But great price”

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“Very good service and products,well pleased.”

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“Amazing value for money on composite fencing panels. Second time I've used them and once again no one else could beat or match their price. Prompt delivery. Only downside was not notified with any despatch/delivery slot so was not home when it arrived.”

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“Excellent service & product will use again”

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“Excellent service & product would use again”

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“Best price for a great product. I checked lots of suppliers and the exact same product was a lot more expensive elsewhere. The delivery was quick and my order arrived undamaged. I would absolutely order from here again.”

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“Very competitively priced products,good quality. Very happy with the purchases I made.Very easy to use website and free delivery over a certain £££”

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“Great service very competitive pricing and super quick local delivery.Very pleased with the quality of the products ordered. I would definitely recommend this company. The website is very easy to use and there are no hidden costs ,and free delivery over a certain ££££.”

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“Got What I ordered before the date stated (bonus) In perfect condition And very helpful”

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Building Plastics Online Ltd is rated 4.4 based on 1,821 reviews