Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 1,820 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,820 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

anthony@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“Great product and customer service”

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“Very good price, all items i ordered has been delivered safety. I am happy with this service”

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“Fast delivery good price will be back”

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“Great service. I would buy more in the future.”

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“very good .great price.Fast delivery .”

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“Longer than expected wait for delivery and when it arrived items were missing. Reported straightaway, acknowledged but then nothing further. Link to check progress didn’t work and no reply to follow up email. One length of downspout all scratched when unpacked but seemed little point in reporting that when no interest in supplying missing items.”

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“I have sent 6 requests via the chat line and 3 via the home page and not one reply, Fascia capping was delivered wrong size , not been used still in packaging, cannot get hold of anyone, Thank you ?”

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“My order did not turn up for over a month, despite making several calls to chase up and being assured I would receive a delivery date. After several more weeks I gave up and requested to cancel my order and get a refund. the company has now IGNORED multiple requests to give me my money back. DO NOT trust this company with your money. They may just be incompentant rather than actually criminal but the end result is the same - they have stolen my money.”

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“Excellent service, great products at reasonable price. very pleased.”

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“Very polite & efficient service when I rang. Only drawback was having to listen to mind numbing music & repeated message for around 10 mins telling me I was No. 1 in queue”

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“No answer to emails, phone calls or their so called chat service. Nearly £700 worth of products undelivered. Now having to rebuy from a different company and pray that we get our money back as we cannot afford to loose that. Please do not use this company, I wish I had read the reviews beforehand.”

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“order items was very straightforward and stress free.”

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“Ordered it a week ago and it still says awaiting despatch”

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“Don’t bother using this company they sent out the wrong materials then charged delivery costs & restocking charges! I definitely would not recommend!”

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“Brilliant customer service when I needed an extra piece. Immediately dispatched and didn't charge for delivery. Quick service e and delivery too. First class business.”

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“Very polite and helpful, delivered sooner than expected. Would definitely recommend.”

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“Ordered over a week ago, emailed within minutes of placement to advise I'd made a slight error and could I amend the order. Told several hours later that the order has been processed and it was too late. A week later and I'm still waiting for the goods to arrive and/or acknowledgement of the dispatch! Quite poor for a company with 'second to none' customer service!”

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“Arrived v quickly and in good order. Only issue was no warning of delivery time/date. Used before and will use again as required. Couldn't find cheaper online for what I wanted.”

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“Excellent service”

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“A company you can trust with years of experience and service to the home owner,diy or trade , Excellent Stock, good quality products,quick delivery,helpful delivery drivers...... I would'nt shop anywhere else, 5 stars.”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 1,820 reviews