Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 1,821 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

anthony@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“Very good service reasonable price”

Helpful Report

“I bought 2, 5 meter lengths of UPVC window sill cover. They did not notify me when they were being delivered but luckily I was in to receive the order. The sill covers come with a protective film which I left on TO PROTECT during the fitting process. When I removed the cover the sill was scratched. Although annoying I had enough over to do it again. I then did the larger sill and when I removed the protective film the sill was great till I got to a large area of damage. Contacted them via e mail and within a couple of days got a response as follows. Because I had cut and fitted the sill they would not replace or refund. They say you should remove the plastic foil prior to fitting. I advised the company I will not use them again.”

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“Ordered 9.45pm on Monday 10th June, immediate acknowledgement via email. Items delivered by Eurocell 11.50am on Thursday 13th June. Based upon my experience I cannot recommend Building Plastics Online highly enough. 5 Star..!”

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“Good price, happy with the product. Delivery was simple, despite access not being the best. Had to ring for some advice, very helpful.”

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“Excellent product”

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“Second order during the last 12-months. Delivery was made as promised, and the product was sold at a reasonable price, which I was also very happy with. Sadly far too many businesses are unreliable and/or expensive, but I would happily order from BPO Ltd again, which will be quite soon as I still have an unfinished product.”

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“Great customer service. Knowledgeable and very helpful.”

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“Item and price very good, contact with Building plastics good. Communication between main and delivery company, poor this also led to being informed the delivery would be a few days but the local delivery company (Accrington) delivered next day”

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“As described and quick delivery, price not to bad either”

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“Ordered internal window sill covers from you the delivery was great got here in good time and the sill covers were the best price I could find.well done you .”

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“Very good delivery and sorting out a small problem”

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“It's been 2 weeks since I placed my order and I still haven't heard from them regarding delivery. Nothing. I can't even contact them. No answer on phone or email.”

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“They are literaly just a middle man,they lie to you constantly after nearly a 3 week wait after blatant lies on the phone and IGNORED emails i got told by EUROCELL they had only just received the order 2 days ago and it was delivered on the third day. This company cannot be trusted and people honestly bear in mind your paying B.P.O to only just pass the order to a local supplier cutting the supplier out. Cannot question the price even though it was more than EUROCELL but far cheaper than B and Q.I will not be using again customer service is terrible please take note”

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“Company is a sham. Keep promising delivery dates but no delivery. Partial delivery from a local Eurocell but would keep giving new delivery date without delivery. I would like to get a refund but it hard to get through!”

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“the most hopeless service and delivery, that delayed my project by weeks”

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“Good quality products and fast delivery .Definitely recommend them”

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“Excellent as always, quality products and great prices, delivery is sooo reasonable, only niggle is, never know what day it's actually going to arrive, but won't put me off using them, highly recommended...”

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“Great quality and arrived on time 👍🏻”

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“Excellent quality”

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“The panels that I ordered had been discontinued by the supplier and Anthony sourced an alternative, arranged to pick up the panels and delivered them the same day. Fantastic service!”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 1,821 reviews