Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.42

4.4 Rating 1,916 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“won't order from this company again, from the start difficulty getting someone to answer the phone, then logging online to track orders was even more difficult, used online chat after 9 days of hearing nothing to be told order will be another week and another order will be followed up. lost order. oddly enough half of the delivery turned up that afternoon without any notification.”

Helpful Report

Hi Anonymous, Sorry to hear about the issues you've experienced with your order. So we can investigate the matter further & attempt to resolve, can you please email customerservices@bpoltd.co.uk with your order details. The team will acknowledge the complaint within 48 hours & advise how the matter is being escalated and resolved in a timely matter. Kind regards Team @ BPO

“Arrived a day late, but no problem, customer service was excellent, a lady called Kath was very helpful. Good product, and a good price.”

Helpful Report

Hi Anonymous, Thank you for the great review, we are glad you enjoyed the service and products and hopefully we look forward to working with you again in the future. I will pass your kind words onto Kathleen. Regards, BPO Team

“First class product and customer service. Definitely order more.”

Helpful Report

Hi Steve, Thank you for the great review, we are glad you enjoyed the service and products and hopefully we look forward to working with you again in the future. Regards, BPO Team

“Prompt delivery and great product. I will definitely be back to order more from this company.”

Helpful Report

Hi Anonymous, Thank you for the great review, we are glad you enjoyed the service and products and hopefully we look forward to working with you again in the future. Regards, BPO Team

“So easy to order from and very quick delivery thanks.”

Helpful Report

Hi David, Thank you for the great review, we are glad you enjoyed the service and products and hopefully we look forward to working with you again in the future. Regards, BPO Team

“Quick delivery”

Helpful Report

Hi Anonymous, Thank you for the great review, we are glad you enjoyed the service and products and hopefully we look forward to working with you again in the future. Regards, BPO Team

“Brilliant company, fast delivery and great quantity of products along with the best prices I've found. I'm a very happy customer and will be definitely using again.”

Helpful Report

Hi Michael, Thank you for the great review, we are glad you enjoyed the service and products and hopefully we look forward to working with you again in the future. Regards, BPO Team

“First time using, and will finally be using for now on! Cheapest I can find.”

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“Absolutely first class very quick service and the delivery men were first class nothing was too much trouble for them,very pleased with the product.”

Helpful Report

“Excellent service, great product, really nice to online out of area, but get delivery from local outlets.”

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“Excellent quality and price”

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“Excellent service. Highly recommend”

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“Ordering was simple and I was able to collect from a local store next day. Would of been 5 star but I didn't get confirmation that my order was to be collected , meaning a phone call was needed. The lady I spoke to was very efficient and helpful. All in all a good experience.”

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“Very happy with delivery and the contact on the chat line.”

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“Great service and easy transaction thanks”

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Thank you for your valued feedback. BPO ltd

“My order for window sill covers was despatched very promptly and it has now been fitted and looks great. Would definitely recommend BPO Ltd. Thank you”

Helpful Report

Hi Chris, That is a great bit of feedback I will pass it on to the team. Bpo Ltd

“the customer service I got was great, delivery was great, can't fault anything except the order was slightly wrong with me receiving less nails but this was quickly rectified just a bit annoying as it would have been good to start the roof”

Helpful Report

Hi Paul, Great review sorry for the original mix-up glad we sorted it out within your expectations. Team BPO

“Searched internet for plastic trim, these were cheapest by far, didn't really know what to expect quality wise but when they arrived I could not believe the superb quality. I was very impressed and also by the speed of delivery I received my order 2 days after placing it. I would definitely order from them again and would recommend them to everyone.”

Helpful Report

Thank you Neil for your great review. BPO Team

“Very good service from ordering to delivery. staff were very helpful answering the phone quickly and sorting every query. The delivery was on time and the driver was most helpful,and polite.”

Helpful Report

Hi John, Thank you for taking the time to review us, great review I will pass on the coments to the team. Thank you, BPO Ltd

“Particular thanks to Anthony who secured a 24hr delivery on my order which meant that I could keep my work moving on site. Massive thanks. M”

Helpful Report

Hi Mark, thank you for the great review hope you are happy with the products and service you received. All at BPO Ltd

Building Plastics Online Ltd is rated 4.4 based on 1,916 reviews