Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.42

4.4 Rating 1,892 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“Perfect for my project”

Helpful Report

“All good, delivery, condition and subsequent use - very pleased. Would be happy to use again.”

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“Very prompt delivery. Good communication. Competitive pricing and good quality product”

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“Great price quoted. Great products supplied. Speedy delivery, as quoted. Only problem was the order was split in two different deliveries, by two different sauces, and I was not informed. This caused a bit of stress and anxiety.”

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“Delivery time was awful. almost a month for 9 450mm fascias. on delivery one was also damaged as it was dragged along the floor. it should be a 2 person delivery not 1. i haven't contacted about the damage as it isn't worth the hassle. However, Kath was extremely helpful and gave me frequent updates on the delays. good customer service from Kath.”

Helpful Report

“Here's a tip. Before you take an order be sure that one of your depots can service it. A (supposedly) simple order of window sills resulted in three failed attempts to locate stock from two depots and delivery assurances which did not materialise. The two stars are for the valiant attempts of your customer services agent to rectify the situation. I finally received the goods but it took a month and numerous calls. I'll look elsewhere in future!”

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“Very happy with service and product. My internal window ledges look great.”

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“Fantastic service, good price and delivered on time. Also delivery driver was very helpful”

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“Quality products at a Quality price ,,quick delivery, used building plastics online now twice with no issues,,,”

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“Really helpful company. Great customer service. Excellent plastic sheets cut to measure. Reroofed my greenhouse. good price too. Very happy”

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“First time using this company and was really pleased. Good price for the cladding I needed to put a ceiling in conservatory. Great communication and brilliant service from all involved with the delivery.”

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“Good Service, good product, delivered on time.”

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“Very helpful staff. Quick delivery.”

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“I would have given this 5 stars but my order was only partially completed initially and I had no communication regarding delivery dates and times. A small part of my order was delivered by Eurocell and I then heard no more about the remainder. On contacting customer services it appeared that the company had failed to include all of my order even though the money had been taken for the complete order. The remainder of my order did arrive from a different supplier (GAP) several days later. I would also have liked some warning of delivery times like other companies do.”

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“Great products sensibly priced. Efficient delivery and returns and most excellent customer service. 5xstars all the way. Thanks”

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“Excellent choice of good quality products, easy to order, quick reliable delivery & very reasonable prices.”

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“Good quality skirting at a great price with free delivery, ordered two lots, items arrived in good order.”

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“very pleased with the service given by this company.I will definitely use them again!”

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“Great quality product, at a fab price. Delivery took a while though.”

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“easy to order. delivery on time .driver polite and helpful. cheapest price. excellent undamaged products. I had 4mm twinwall and the thick 1.3mm corrugated clear sheets for my lean to. You really can't ask for more. Definately recommend and I will use them again for my other projects. many thanks.”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 1,892 reviews