Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 2,029 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Anonymous

Anonymous // 01/01/2019

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“Very helpful in every aspect, kept in formed of delivery which was very quick, I would definitely use them again if needed”

Helpful Report

“Very quick delivery good quality products and a very helpful delivery man who carried my skirting up the stairs. Definitely shop here again”

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“Very pleased with wall panels. Good price and quick delivery.”

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“first class strat to finish”

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“Rosewood fascia boards. Easy to order via the web site, delivered on time and in perfect condition. Product quality was exactly as required and was easy to work with when fitting.”

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“Quick delivery good price and excellent communication from store”

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“Our order was missing the j trim , swan necks and shoes. Wouldn’t use again”

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“Had to wait 2 weeks for delivery, on the day that they said the delivery had been ESTIMATED 2 weeks previous I had had no contact to say it was definitely out to be delivered on this day so I had to contact them to confirm, the price was very competitive, turned up with bits missing and wrong items sent out, then had to wait for correct items to be sent out which took another couple of days. I ordered black fittings and during installation soon realised they had sent out some in anthracite colour and at this point couldn’t be bothered to go back them so had to spend an extra £20 locally to get the job finished. Can only contact them online as they don’t have a phone number you can call. Not sure how this company operates, feels like they maybe dropshipping from other companies. Would I use them again? Probably not, would I recommend them to friends and family ? No.”

Helpful Report

“Delivery was schedules 5 times and each time didn’t arrive, with no reason, no call or update and no goodwill gesture. Trying to speak with a manager to resolve was non existent, as was the depot dispatching the goods. Would not recommend or use again.”

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“Ordered PVC cladding on different occasions for different projects, good quality, best price compared to other online options and local stores. Delivered on time with good care. Will surely recommend based on my experience.”

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“Quality products great prices always delivered on time will definitely be using again”

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“Made two separate purchases on line , the first was delivered in two deliveries and despite special request for advance telephone call , the second delivery was left outside without advance call. Again the second order delivered and left outside although it was able to be pushed through the metal gate to the Bowling Club. Also no invoice,s provided until I requested by phone. To be fair the prices for the material were pretty good compared to other suppliers.”

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“Really happy with the quality of my shower panels and excellent service. Delivery was fast. Grout line was textured which was a nice surprise (fully expected it to just be printed for the price)”

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“Arrived damaged, reported straight away, had to wait over a week before I had to call and complain that I still hadn’t received my replacement item. Lady on the phone asked me to collect the new item myself which I refused and asked for a refund instead. Been 2 weeks and still haven’t received it!”

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“Good prices, order was delivered on time & customer service was good too!”

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“I was a little worried about delivery timescales given another how another review website said how poor they were. However, I had absolutely nothing to worry about! Products turned up on time and although an incorrect product was sent, it was quickly rectifies and swapped out. Can't fault the service and will order again if ever the need arises!”

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“Prompt delivery and a good price. Very happy with the quality of the product for its price.”

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“Delivery was quick and efficiently done. Easy to fit and a good solid fit to concrete posts. Highly recommend to anyone, far better than wooden as it won't snap easily in high winds, also looks neater than wooden. Just jet wash once a year.”

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“I had no issues from ordering to delivery. Everything arrived when they said it would and all in excellent condition. NO problems whatsoever and I am sure I will be back when i need some more.”

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“Great price, rapid delivery and great service all round. Highly recommended company and will definitely be returning.”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 2,029 reviews