Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.43

4.4 Rating 1,913 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and efficient will definitely recommend and use again”

Helpful Report

Dear Peter, Thank you for your amazing 5-star review! We're so pleased to hear that you found our team friendly and efficient. Your recommendation is the highest compliment we can receive and it truly inspires us to maintain our high standards. We look forward to welcoming you back soon! Best regards, Kathleen Building Plastics Online Ltd.

“Used this company a few times for bits on the house and can't fault them, good price quick delivery and the products are spot on”

Helpful Report

Dear Mark, Thank you for your wonderful 5-star review! We're thrilled to hear that you've had great experiences with our products and service. Your feedback regarding our prices and quick delivery is much appreciated and motivates us to keep striving for excellence. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Brilliant thank you”

Helpful Report

Dear Dilwyn, Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your kind words truly motivate our team to keep delivering the best service possible. We look forward to seeing you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“This is the second time I have ordered from this company. The products are of excellent quality and great value for money. Ordering very easy and delivery very fast. I would highly recommend this company. 5 star”

Helpful Report

Dear Martin, Thank you for your fantastic 5-star review! We’re delighted to hear that you’ve chosen to order from us again and that you’re pleased with the quality and value of our products. It’s great to know that the ordering and delivery processes met your expectations. Your recommendations mean a lot to us! We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“I ordered some upvc skirting early Jan 25, and arrived before due date, although a few smaller parts were missing. I have contacted the company and hope to have them soon. Have used in past and prices are hard to beat.”

Helpful Report

Dear Kevin, Thank you for your 5-star review! We’re glad to hear that your order arrived ahead of schedule. We appreciate you bringing the missing parts to our attention, and our team will work to resolve that promptly. Your continued support and recognition of our competitive pricing mean a lot to us. We look forward to assisting you again! Best regards, Kathleen Building Plastics Online Ltd.

“Easy to order, arrived on time in good condition, friendly delivery person. Would use again.”

Helpful Report

Dear Kevin, Thank you for your wonderful 5-star review! We’re delighted to hear that you found the ordering process easy, and it’s great to know your delivery experience was pleasant. Your support means a lot to us and motivates our team to keep providing excellent service. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“I ordered some skirting and it was really easy to order and communication was great throughout with regular emails”

Helpful Report

Dear Valued Customer, Thank you for 5-star review! We’re thrilled to hear that you found the ordering process easy and appreciated our communication. Your feedback motivates our team to keep providing excellent service. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“First order arrived ok no damage, there is lack of comunication between office and depot for delivery. Second order arrived damaged one panel cut to long, looks like damaged panel was cleverly hidden. Delivery person contacted me again not half hour before but when he was at delivery address. Lack of communication again. Next day work started and noticed damage so contacted by emai, no reply so called, promised to sort it out, almost week gone still nothing, emailed, no reply, called them and again promised. So opening oficial complaint as losing customers trust and loses becaus of this company. Order 135478”

Helpful Report

Dear K Thank you for your feedback and for bringing these concerns to our attention. I sincerely apologize for the delay in responding to your emails and calls. The delay was due to awaiting confirmation from the depot regarding a delivery date for the replacement fencing panels. I am pleased to inform you that the depot has now confirmed the replacement panels will be delivered on Friday 17/01/2025. Once again, I sincerely apologize for the inconvenience caused and the lack of communication you have experienced. We value your trust and are committed to ensuring that this matter is resolved promptly and to your satisfaction. If there is anything further we can do to assist, please do not hesitate to contact us. Kathleen Booth Customer Service Manager Building Plastics Online

“I purchased white pvc skirting board, great communication, fast delivery and excellent product very pleased.”

Helpful Report

Dear Customer, Thank you so much for your 5-star review! We're thrilled to hear that you were pleased with our communication, fast delivery, and the quality of the white PVC skirting board. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We can’t wait to help you with your next order! Best regards, Kathleen Building Plastics Online Ltd.

“Product was perfect and exactly as described. Lack of update re a delivery date which required me contacting customer support who were great. Happy with response and date provided although wouldn't of known if I hadn't asked (The original date given had passed). Item arrived in perfect condition so no issue there. Just need to raise bar in relation to communication of delivery dates/times. No further info provided re my order by way of e-mail or text, other than date given by customer services. Otherwise a good company to buy from and yes I would by from again.”

Helpful Report

Dear B, Thank you for your thoughtful 4-star review! We’re pleased to hear that the product met your expectations and arrived in perfect condition. However, we sincerely apologize for the communication issues regarding your delivery date. We appreciate your feedback on this matter, as it helps us to improve our service. We’re glad that our customer support team was able to assist you in getting the information you needed. Your satisfaction is important to us, and we hope to provide a smoother communication experience in the future. Thank you for your understanding and for considering us for your future purchases! Best regards, Kathleen Building Plastics Online Ltd.

“Good price, quality excellent, delivery was prompt, didn't need customer service”

Helpful Report

Dear Valued Customer, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our prices competitive and the quality of your order to be excellent. It’s great to know that your delivery experience was prompt as well. Your satisfaction means the world to us, and we look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Very pleased, fast delivery highly recommend A⭐️”

Helpful Report

Dear Valued Customer, Thank you for your fantastic 5-star review! We’re delighted to hear that you were pleased with our fast delivery. Your recommendation means a lot to us and inspires our team to keep delivering great service. We hope to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Good quality and quick delivery”

Helpful Report

Dear Valued Customer, Thank you for your fantastic 5-star review! We’re thrilled to hear that you were pleased with the quality of our products and enjoyed a quick delivery. Your feedback is incredibly important to us and encourages our team to keep striving for excellence. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Not the first time I’ve ordered,won’t be the last Great service and product Thanks”

Helpful Report

Dear Valued Customer, Thank you for your amazing 5-star review! We’re so glad to hear that you’ve had a great experience with us once again. Your continued support and trust mean everything to our team! We can’t wait to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent service, speedy delivery, cladding was much cheaper than other firms but without compromising quality. Will definitely use Building Plastics Online again 👍👌👍👌”

Helpful Report

Dear Valued Customer, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found our service excellent and the delivery speedy. It’s great to know that our prices and quality have made a positive impression on you! Your support means everything to us. We can’t wait to welcome you back to Building Plastics Online soon! Best regards, Kathleen Building Plastics Online Ltd.

“To anyone interested in buying anything from this company, do buy it and you will not be disappointed they are a great company to deal with and I have had no problems with delivery it actually was delivered two day early”

Helpful Report

Dear Michael, Thank you for your outstanding 5-star review! We're delighted to hear that you had a great experience with us and that your delivery arrived ahead of schedule. Your kind words about our service are greatly appreciated and motivate our team to keep doing our best! We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Good prices and excellent service. Unfortunately elivered a very similar but incorrect product. Upon notification they rectified this within a couple of days. Thank you!”

Helpful Report

Dear Valued Customer, Thank you for your wonderful 5-star review! We’re delighted to hear that you appreciated our service, and we sincerely apologize for the mix-up with your order. It’s fantastic to know that we could resolve the issue quickly for you. Your feedback motivates our team to continually improve. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent price more than competitive. All transactions done online but I received regular updates. Delivery was later than originally advised on line but it was the Christmas period. It was delivered exactly when I was eventually told I would arrive. No need of refunds so can’t comment Good service overall”

Helpful Report

Dear Valued Customer, Thank you for your thoughtful 4-star review! We're pleased to hear that you found our prices competitive and appreciated the regular updates throughout your transaction. We understand the holiday season can sometimes cause unexpected delays, so we're glad to know the delivery arrived as communicated. Your satisfaction is important to us, and we look forward to providing you with excellent service in the future. Best regards, Kathleen Building Plastics Online Ltd.

“very easy to order and delivery was very quick”

Helpful Report

Dear Valued Customer, Thank you for your wonderful 5-star review! We’re delighted to hear that you found the ordering process easy and that your delivery was quick. Your satisfaction is our top priority, and your feedback inspires us to keep up the great work. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent service great prices and very friendly customer service 👍”

Helpful Report

Dear Andrew, Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced excellent service and found our prices great. Our friendly customer service team is always here to assist you, and your kind words truly motivate us. We look forward to welcoming you back soon! Best regards, Kathleen Building Plastics Online Ltd.

Building Plastics Online Ltd is rated 4.4 based on 1,913 reviews