Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 1,820 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,820 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

anthony@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“Great products, great prices, all delivered when they said they would.”

Helpful Report

Thank you, Andrew, for your glowing 5-star review! We're thrilled to hear that you found our products to be great and our prices competitive. It's wonderful to know that we delivered right on schedule as promised. Your satisfaction is our priority, and feedback like yours inspires us to keep delivering the best for our customers. Thank you for choosing Building Plastics Online Ltd. We can't wait to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent service on the phone, extremely polite and professional, took the time to call my nearest supplier to ensure they had stock. Delivery was a day later than promised but handover was seamless.”

Helpful Report

Dear Valued Customer, Thank you for your thoughtful 4-star review! We’re delighted to hear about your positive experience with our phone service and our polite and professional team. We appreciate you mentioning our efforts to ensure your nearest supplier had stock — we strive to provide thorough assistance to all our customers. We apologize for the delivery being a day later than expected. We understand the importance of timely deliveries, and your feedback will certainly help us improve our processes. Thank you for your understanding and for choosing Building Plastics Online Ltd. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Cost wise good but took long to come this delivery”

Helpful Report

Dear Valued Customer, Thank you for taking the time to leave us a 4-star review! We’re glad to hear that you found our pricing to be good, but we sincerely apologize for the delay in delivery. We strive to provide timely service to all of our customers, and your feedback is invaluable in helping us improve. We're continually working to enhance our delivery processes to ensure a better experience in the future. Thank you for choosing Building Plastics Online Ltd. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Telephone help good, price and delivery were excellent”

Helpful Report

Dear Valued Customer, Thank you for your wonderful 5-star review! We're delighted to hear that our telephone help met your needs and that you found our prices and delivery service to be excellent. Your feedback is incredibly important to us and encourages our team to continue providing outstanding support and service. Thank you for choosing Building Plastics Online Ltd. We look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Item not received, poor communication through out.”

Helpful Report

“Great value for the product with excellent comms during the delivery process. Product arrived on time and I have been really impressed with the sales and service received”

Helpful Report

Dear Steve, Thank you so much for your stellar 5-star review! We're thrilled to hear that you found great value in our product and that our communication during the delivery process met your expectations. We're committed to ensuring our customers have a smooth experience, and it's wonderful to know that our efforts to keep you informed made a positive impression. We truly appreciate your feedback and support. Thank you for choosing Building Plastics Online Ltd. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Good price Good delivery”

Helpful Report

Thank you so much for taking the time to give us a 5-star rating and leaving a fantastic review for Building Plastics Online Ltd! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. "Good price Good delivery" is indeed a testimony to our commitment to providing excellent service at affordable prices. Your satisfaction is our top priority, and we are delighted that we met your expectations in terms of both pricing and delivery. Once again, thank you for choosing Building Plastics Online Ltd. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Dear Valued Customer, Thank you for your fantastic 5-star review! We're so glad to know that you were pleased with our pricing and delivery service. Your satisfaction is incredibly important to us. We appreciate your feedback and look forward to providing you with great service again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“The product I was supplied with is great. What wasn’t so good was the delivery details. To be given the wrong delivery date 3 times, setting me back a week each time is unacceptable, especially as other things had to be put on hold because of it. Sorry but I will not be using this company again”

Helpful Report

Thank you so much for taking the time to provide us with your valuable feedback about your recent experience with Building Plastics Online Ltd. We truly appreciate customers like you who share their experiences with us, as it helps us improve our services. We sincerely apologize for the inconvenience caused by the incorrect delivery details. We understand how frustrating it can be to be given the wrong delivery date multiple times, resulting in significant delays and disruptions to your plans. This kind of situation is certainly not up to the standards we strive for, and we are truly sorry for any inconvenience caused. We deeply regret that this experience has led you to the decision of not using our services again. We genuinely value your patronage, and we would love an opportunity to make things right for you. Your feedback is invaluable to us, and any suggestions you have will be taken into serious consideration. Again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope to have another chance to serve you in the future and restore your faith in our services. Kind regards, Kathleen Building Plastics Online Ltd.

“If you are ever in doubt about good service you need to look no further, Building plastics online ltd offer and gave me excellent service and really quick delivery which was surprising as the soffit and facia boards are 5m long. I honestly can not fault the product, the good price and excellent delivery service. Thank you so much for all of your help”

Helpful Report

Dear Darron,Thank you so much for your glowing 5-star rating of Building Plastics Online Ltd! We are thrilled to hear that you had an excellent experience with us, from our impeccable service to the surprisingly quick delivery of your 5m long soffit and fascia boards. We take great pride in providing our customers with top-notch service and high-quality products at competitive prices, and we are delighted that we were able to exceed your expectations. Your kind words about our efficient delivery and faultless product mean a lot to us. If you ever find yourself in need of good service again, remember that Building Plastics Online Ltd is here for you. Thank you once again for choosing us and for your wonderful feedback. Best regards, Kathleen

“Straightforward ordering, immediate reply stating approx delivery and a further text on the day of delivery to let me know when. Delivery was polite and delivered exactly to where I wanted it put. I would have no hesitation in recommending this company or any of their products.”

Helpful Report

Dear John,Thank you so much for taking the time to give Building Plastics Online Ltd a 5-star rating. We greatly appreciate your positive feedback and recommendation. We are thrilled to hear that your ordering experience was straightforward and that we provided you with immediate replies regarding delivery. Ensuring clear communication and prompt responses is something we value deeply. We are delighted that our delivery team was polite and delivered your order exactly to your desired location. Your satisfaction is our top priority, and we are ecstatic to have met your expectations in this regard. Once again, thank you for your kind words and recommendation. We truly value your business and look forward to serving you again in the future. Warm regards, Kathleen

“Good communication on delivery. Helpful delivery driver. Good product at the best price”

Helpful Report

Dear Bob,Thank you so much for awarding Building Plastics Online Ltd with a fantastic 5-star rating! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with us. We are thrilled to know that our team maintained good communication during the delivery process and that our delivery driver was helpful. Providing exceptional service is our top priority, and your compliments reflect our dedicated efforts. Moreover, we are glad that you found our product to be of top quality and at the best price. Ensuring the satisfaction of our customers with excellent products is our ultimate goal. Thank you once again for taking the time to share your experience. We look forward to serving you again in the future! Warm regards, Kathleen Customer Support Team Building Plastics Online Ltd

“Order arrived no damage, driver friendly and helpful, no problems just what I wanted.”

Helpful Report

Dear valued customer,Thank you so much for taking the time to give us a wonderful 5-star rating! We truly appreciate your support and your trust in Building Plastics Online Ltd. We are thrilled to hear that your order arrived without any damage. Our team works tirelessly to ensure that products are packaged securely for safe delivery. It is also delightful to know that our driver was friendly and helpful during the process. We always strive to provide excellent customer service, and having a driver who goes above and beyond to assist is something we take great pride in. We are glad that everything went smoothly and that we were able to provide you with exactly what you wanted. Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional products and service to all our valued customers. Thank you once again for your support and for choosing Building Plastics Online Ltd. We look forward to serving you again in the future. Warm regards, Kathleen Building Plastics Online Ltd

“Excellent items, quickly delivered, highly recommended”

Helpful Report

Thank you so much for your outstanding 5-star rating of Building Plastics Online Ltd! We truly appreciate your support and are thrilled to hear about your positive experience with us. We are delighted that you found our items excellent and are satisfied with the quick delivery service. Your kind recommendation means a lot to us, and we are committed to maintaining the highest quality standards in all our products and services. Once again, thank you for taking the time to share your feedback. We look forward to serving you again in the future and exceeding your expectations! Best regards, Kathleen

“Delivered on time, always updated , great product too”

Helpful Report

Thank you so much for taking the time to rate Building Plastics Online Ltd with a fantastic 5 stars! We greatly appreciate your support and feedback. We are thrilled to hear that your order was delivered on time and that you found our regular updates helpful. At Building Plastics Online Ltd, we believe in ensuring transparency and providing excellent customer service every step of the way. Moreover, we are delighted that you are pleased with the quality of the product you received. We strive to offer only the best to our valued customers, and your satisfaction is very important to us. Once again, thank you for choosing Building Plastics Online Ltd and for sharing your positive experience. If there is anything else we can assist you with, please don't hesitate to reach out to us. Warm regards, Kathleen Building Plastics Online Ltd

“Initial delivery did not arrive as informed but after a call to a very helpful support desk, all was resolved in a couple of days. I would happily use them again. The prices were also very competitive.”

Helpful Report

Dear SM,Thank you so much for taking the time to leave us a 4-star rating for Building Plastics Online Ltd. We truly appreciate your feedback and are glad to hear that your experience with us was mostly positive. We apologize for the initial delivery issue you encountered, but we are thrilled to learn that our support desk was able to assist you promptly and resolve the situation within a couple of days. Our team always strives to provide helpful assistance whenever our customers require it. It's wonderful to know that despite the initial setback, you are still willing to give us another chance in the future. We assure you that we will continue to provide competitive prices for our products and excellent customer service. Once again, thank you for choosing Building Plastics Online Ltd. We look forward to serving you again in the future. Best regards, Kathleen

“order arrived very quickly, exactly as described and well priced”

Helpful Report

Dear Janet,Thank you so much for giving Building Plastics Online Ltd a glowing 5-star rating! We greatly appreciate your support and the time you took to share your feedback. We're thrilled to hear that your order arrived very quickly, exactly as described, and at a competitive price. Ensuring a prompt and reliable delivery service, accurate product descriptions, and fair pricing are some of our top priorities. Once again, thank you for choosing Building Plastics Online Ltd. We look forward to serving you again in the future! Best regards, Kathleen

“Good price, very good items quality.”

Helpful Report

Thank you for taking the time to rate Building Plastics Online Ltd with 5 stars! We greatly appreciate your kind words and positive feedback. It's fantastic to hear that you found our products to be of very good quality. At Building Plastics Online Ltd, our goal is to provide excellent service and top-notch products at competitive prices. We are delighted that our prices met your expectations as well. We strive to deliver a seamless and satisfying shopping experience to all our customers. Once again, thank you for choosing Building Plastics Online Ltd and for sharing your positive experience. We look forward to serving you again in the future! Best regards, Kathleen

“Would have got five price perfect delivery could have been better but ok great thanks brian”

Helpful Report

Dear Brian,Thank you so much for your superb 4-star rating of Building Plastics Online Ltd! We greatly appreciate your positive feedback and are thrilled that you had a good experience with us. We also want to acknowledge your valuable comment about the delivery, and assure you that we take it seriously. We are constantly striving to improve our services, and feedback like yours helps us identify areas where we can make adjustments. Once again, thank you for choosing Building Plastics Online Ltd. We look forward to serving you again in the future. Best regards, Kathleen

“Fantastic service received yet again from Building Plastics Online. I’ve dealt with these guys a good number of times now on various projects, really impressed with the products and the prices. Easy to navigate website and easy ordering. Really good communication with regards to dispatch and delivery updates/status Very pleased with the service provided by Building Plastics Online.”

Helpful Report

Dear Tom,Thank you for your fantastic 5-star rating of Building Plastics Online Ltd. We are delighted to hear that you have been consistently satisfied with our service and products throughout your various projects. We appreciate your kind words about our website, ordering process, and communication regarding dispatch and delivery updates. We are pleased to have provided you with a service that meets your expectations. Thank you for choosing Building Plastics Online. We look forward to serving you again in the future. Best regards, Kathleen

“Price very good delivery verygood Unfortunately the product turned up with dents and marks but as I builders were ready to fit with scaffold.erected we instructed them to fit the face boards as we could not afford to leave the scaffold up as it happens the faces board is on the to of the 2 story house as is not that obvious from the ground ( as most people do not look at it as they approach the property so I feel after sending photos of the damaged board at least a refund of the original cost of the board would be a fair conclusion”

Helpful Report

Dear Mr Hocking Thank you for your feedback. We're glad to hear that you were satisfied with the price and delivery service. However, we’re sorry to learn about the damage to the face boards. We understand how frustrating that must be, especially with scaffolding already in place. We would have been happy to replace the damaged items, however, since the items have been fitted, we cannot offer a refund. Best regards, Kathleen Customer Service Team Building Plastics Online Ltd

Building Plastics Online Ltd is rated 4.4 based on 1,820 reviews