Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.43

4.4 Rating 1,923 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,923 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i wish i had read reviews for this company before placing order. placed order and courier phoned me to say he did not have full order, it was over £120 and he delivered one item at £4, but on the company website it says the courier has delivered the full order, the company are not answering emails or phone or have anyone on live chat. only good thing i can go to the bank and ask them to help me get my money back. why do they have a customer rep photo with "need some help" call our friendly team!!! sorry phoned at 9 a.m. yesterday and gave up listening to the same message 4 hours later ( only stayed on hold as I was concerned about them saying they had delivered order in full), courier guy not happy as I had to tell him they said he has delivered. its such a poor standard of service this company offered and to mark an order paid in full is even worse as they seem to be suggesting the courier is not trust worthy!”

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“Very pleased with your service Thank you”

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“Great products. And amazing service so helpful would recommend you to anyone”

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“Absolutely amazing service just couldn’t fault anything Thank you so much”

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“Brilliant service every time. Delivery driver is always helpful.”

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“Prompt delivery, great prices”

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“Was given 3 different delivery dates for last week! It eventually came yesterday.”

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“Spot on, great customer service, really friendly staff and driver went the extra mile to unload as my wife wasn’t too well, would definitely use again, early delivery as well”

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“Good service and price excellent product”

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“Very happy with the quality of the cladding for the price! It has completely transformed our house. Delivery was great, on time & the guys that dropped it off were really helpful.”

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“Ordered some soffits for a project as the price was better than other websites, and it arrived in 2 working days which was better than expected. The website and checkout was not the easiest to use, however being able to use PayPal checkout was really helpful and would recommend.”

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Hi Peter, Thank you for the review we aim to please enjoy the products. BPOltd

“Great price prompt delivery”

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“Brilliant callum sorted me out great service cheaper than eurocell would most definitely use again if needed”

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“Top class service Special mention to Kathleen and James in customer service credit to your company.”

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“Ordered a 5m length of plastic sill cover online and picked up the next day. Sawed it in half and put it in my car. £35 for a single sill in Wickes but £20 for enough for two from here. Why go anywhere else?”

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“Very quick delivery, staff friendly and very helpful.”

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“Prompt, courteous service.”

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“Paid for £635 of soffit boards and accessories and arranged for delivery on the 6th Feb as I had to travel for my mum's funeral. Got home on the 28th Jan to see that the idoits had delivered while I was away. Emailed the supposed MD Anthony who had confirmed the delivery date with me on why it had been delivered early but no response. Avoid. It looks like they had a profile on Trustpilot which showed lots of negative reviews.”

Helpful Report

Hi David, Firstly we apologise that your order was delivered early, I can assure you everything at our end was done to ensure delivery was made to you on the 6th February. Having looked into this further I can tell you that the depot delivering to you, missed the email and notes on the order system stating when delivery would liked to be received by your request. Further to the Trust Pilot reviews we do not have a Trust Pilot page only this platform which you have left the review on. Thank you for your feedback and we hope you enjoy the product. Apologies once again for any inconvenience caused to you. BPO Ltd Team

“Great service.”

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Hi, Thank you for the review. Hope you enjoyed the experience. BPO Ltd

“top class company”

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Hi Jamie, Thank you for the review. Hope you enjoyed the experience. BPO Ltd

Building Plastics Online Ltd is rated 4.4 based on 1,923 reviews