Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.42

4.4 Rating 1,893 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,893 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used twice now in the last couple months, cannot fault their service & prices at all. The staff on end of phone are amazing & will do anything they can to help you out. I ordered 2 different sizes and Kath even called me to double check it was correct which it wasn't, so thank you Kath. Both orders have been delivered on time with no hassle would not hesitate to use this company again.”

Helpful Report

“The stock levels are not monitored accurately. No warning of shortage. They are a distributer that use other wholesalers/suppliers to deliver their orders. I would have ordered directly from Eurocell if I had known and saved my self the hassle and a few quid. I've been waiting almost 4 whole weeks for my order and still not received it. The Client is frustrated and we appear like fools promising dates and not delivering. No alternative solution was offered and no sympathy for the situation.”

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“Product's arrived in good condition. A Trim was missing, but was resolved in good time. Would recommend and use again.”

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“Bit slow first time around but delivery seems to get quicker every time I order. Very impressed so far prices are good and no issues on quality. I'm a repeat customer and will continue to be so.”

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“Good prices and delivered on time”

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“1) Great range of products 2) Prices are extremely competitive 3) Ordering online was simple 4) Delivery was on time”

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“Great service ,easy to order on line and delivery was spot on I would recommend your company to anybody who was requiring any plastic materials. Very happy customer”

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“Good product and very competitive prices. Also when one item was damaged by the delivery driver they replaced straight away without any fuss or quibble. My only issue is the companies they use to deliver their goods as I was delivered damaged goods twice though no fault of Building Plastics Online Ltd.”

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“Very helpful customer service,great product at a great price”

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“The service was fantastic, really helpful on the phone. Delivery was fast and on time.”

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“AVOiD Ordered a week ago, unanswered emails unanswered phone calls, had to chase today, week later....28 minutes waiting in a queue, finally answered, icouldn’t help on my delivery, these are middlemen, they do nothing but make customers anxious and sick thinking they had paid for nothing, there customer service is not fit for purpose, no communication, they are not the best, go straight to the supplier, EuroCell and pay less and take control of your order with out the stress and anxiety. Never again....was a new customer, but not now !, My money is hard earned for some people like this to just take with out communication. AVOID”

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“Really good prompt delivery and good value for money”

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“Had the exact shaped extrusion I was looking for. Purchased at reasonable price and collected at a location chosen by myself the next day. Used the product to make a pelmet which hid the unsightly curtain track. kept the Mrs happy!”

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“Good price and quick delivery very happy”

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“Great service and rapid.”

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“Hi was pleased with the customer service order was placed quickly order arrived time and date specified sizes were as ordered delivery straight into house prices were competitive very happy all round”

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“Very good product and easy to work. Very pleased.”

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“Excellent service, price and delivery, used several times, would recommend.”

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“I have used Building Plastics Online Ltd a number of times, and have found them very efficient, prompt and reliable service. I would not hesitate to recommend.”

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“Good cladding at reasonable prices. Delivery time was excellent”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 1,893 reviews