Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.42

4.4 Rating 1,885 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,885 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“Buyer Beware.... Goods failed to arrive on BPO's own emailed due date. After sending an email (which was not responded to) I telephoned Customer Services and was informed that the local depot was presently, not responding to their call and they would call me back later....I'm still waiting! No delivery and no replies to my enquiries. Delivery is over a week overdue by BPO's own due date. It seems to me that the products themselves and 'value for money' are good. However, the logistics of actually getting them is not and the communication of BPO is poor. Very disappointed”

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“Very happy with the service although would have appreciated better communication regarding that my order was ready for collection.”

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“Was really happy with the service from start to finish. Really good product very competitive price would definitely use again”

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“Many thanks great delivery.”

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“Great fast service.”

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“Quality product excellent service good price fast delivery would recommend”

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“Hugely cheaper than eurocell for same materials and delivery was prompt”

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“Still waiting for delivery ! Ordered 2 weeks ago - chased last week - told that there was no down pipe in stock - chased today - told that the order had been sent to a different depot - received an email today stating that it would be Monday or Tuesday next week at the earliest. That would be 3 weeks . I appreciate it is not a big order , but why would I be encouraged to do a bigger order ? No communication from you - all the chasing by me .”

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“No notification of actual delivery after initial suggested timing. Items delivered before this date but just left on front lawn with no further notification. Not fitted yet so unable to comment on quality”

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“Product, price and delivery time all great, which is the main thing. However 1 star due to delivery driver, not a happy bunny…literally dumped the sheets on front lawn clattering them in top of each other. Wouldn’t be surprised if some deliveries get damaged this way, no niceties such as asking where i wanted them placed.”

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“Great value and quality products excellent service all round”

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“Spot on item cut to exact size, delivery as should be. Would definitely use them again.”

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“Great product. I managed to get this for almost half the price of a local store, the items came quickly and were packaged well so as to not have any scratches or damage”

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“Very easy to order and delivery good, will use again.”

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“Excellent product. This is the third time we've ordered this skirting board from Building Plastics over the last couple of years and have found it very hard wearing and would highly recommended it. Delivery was quicker than expected but I was concerned to see the packaging was badly torn in several places but luckily the skirting wasn't damaged/scuffed. Overall will be happy to order again when we move on to the next room that needs decorating 😀.”

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“Plastic fencing - Great product at a great price. Communication could be better as I had to chase the order and was told there were delays in producing the fencing and to expect it first week of July but it arrived the week before without noticed. Fortunately someone was in to take the order. Happy with the product though.”

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“Delivery on time plastic edge in the white no problem with product Stunning would use this company every time”

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“Slow delivery, items are sourced externally so the company have no control over delivery times and when I questioned this as I hadn’t been updated they blamed their supplier. Building plastics online was who took my money and so as the customer I expect them to accept liability when things go wrong and not blame their suppliers when items go out of stock, especially when they are showing them as in stock on their website. Wouldn’t use again”

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“Very happy with the service”

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“Very good, got what I ordered within a few days. The only thing I would Say, it would be nice to get a notification when it was being delivered. Luckily the three orders I’ve had, I was at home. Apart from that, I Would certainly order from them again.”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 1,885 reviews