Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 1,821 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

anthony@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“The panels that I ordered had been discontinued by the supplier and Anthony sourced an alternative, arranged to pick up the panels and delivered them the same day. Fantastic service!”

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“product was good, service was excellent”

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“Delivery only partially delivered, no prior notice of delivery, phoned and told to email instead. Emailed and no response after 1 week. Not happy with the service.”

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“Very happy with the service I received the soffit boards are of excellent quality for the price I would definitely recommend to others in the trade and delivery was very prompt to ordered Wednesday delivered Friday which was excellent due to it being a bank holiday will be using again in the very near future thanks again”

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“Good price and quality, arrived promptly and undamaged.”

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“Arrived at given time. Has done the job I bought it for”

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“Excellent product and by far cheaper than anywhere else. No delivery date given at first and was let down by taking 6 weeks to arrive.”

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“Really pleased with my purchased alot cheaper than everywhere else & delivery on time sometimes even earlier thank you”

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“Ordered 7 sheets of solid polycarbonate sheets , 2 sheets were 4mm and 5 sheets were 6mm, All the sheets were delivered as 4mm, company is due me a refund of £247, spoke to customer service who said refund would take up to 7 days, now when I call to see where refund is they tell me they will call back but never do. Have invoice with what I ordered and also delivery ticket which shows the differences,”

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“Very good and reliable but don’t tell you a delivery day”

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“I ordered 2no. 25m length of self adhesive foam strip along with clear roof panels and screws. 20m rolled up, non self adhesive strips were delivered instead. Completly fraudulent and false advertising on website and refused to accept blame and refund for the strips. AVOID, AVOID, AVOID. Had to order longer strips as required instead from other suppliers after delays due to this middleman, fraudulent company. Avoid for your own sake if you dont want to be disappointed.”

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“Exactly what I wanted, was updated about delivery. Will be using them again.”

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“Free delivery made this the Best price found online. Good communication before delivery. Arrived quicker than expected. Great product just what I wanted.”

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“Very good service.”

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“Competitively priced. The only company who could supply the fencing I required. Some initial confusion re delivery (hence the 4 stars) but communication with the company was easy, and the issue resolved in a timely, polite and professional manner.”

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“Excellent communication, arrived earlier than the expected delivery. Delivery guy very friendly as was the lady at customer service. Overall was very impressed”

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“So they looked great, excellent price and advised it'd be around 14 working days for delivery, no problem. Then after this time had passed, I messaged to see if they had a delivery date, which raised a ticket. Nice lady replied she'd speak to Maidstone office and let me know. Then after weekend, get a message saying ticket resolved. No other emails. So I emailed to say it wasn't resolved and I still hadn't received. Then got the same nice lady saying that they'd delivered the day before. Which obviously they hadn't and I requested a picture, confirmation of address and signature. Then same nice lady says it was a mix up but it'll be delivered this afternoon.....after 8pm and still no sign. So more porky pies. Personally, if it's going to be delayed then just let me know a date when it will be here, not lies and excuses. Very poor and suspect I'll have to buy elsewhere since you can't trust what they are actually telling you.”

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“Excellent service, repeat customer here and I would and have recommended this company to friends and family. Easy ordering, quick delivery and excellent price.”

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“Fast efficient service. Excellent advice. Quick delivery. Great price. Couldn’t ask for more”

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“good product, arrived quick, well packaged and a fantastic price Thank you very much.”

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Building Plastics Online Ltd is rated 4.4 based on 1,821 reviews